Team Lead - Airfreight Operations at Damco Nigeria

Key Responsibilities

• Ensure Damco delivers the product sold to customers.
• Support CS documentation in opening and closing of files in due time.
• Co-ordinate handling of file between departments and ensure file is handled in a timely manner.
• Manage the cost reduction plan in compliance to company policy without implications for any delays.
• Manage written correspondence between OPS department and CS units on daily updates on CHB progress.
• Confirm and verify declarations before assessment customs duty amount and HS code(s) used.
• Advice and guide CS on queries encountered during verification/examination and discuss/agree on a workable solution to be advised to clients.
• Follow up on cargo delivery status.
• Ensure final documents are returned to documentations for invoices to be raised timely.
• Monitor and manage goods delivered from the airport are received in good condition to avoid exposures.
• Ensure all targets are met and performance indicators are measured.
• Ensure the team update fields in TrakIT in a timely and accurate manner.
• Organise KPI review meetings with Airfreight CHB team and flag improvement plans through WILO sessions.
• Escalate all major issues unresolved to Head of Operations NG.
• Maintain and enhance close working relationships with CS, Sales, Finance teams and Government authorities.
• Ensure operational excellence and co-ordination.
• Ensure proactive communication internally and externally.
• Ensure all issues affecting Damco are addressed within Organization as deemed required.

We Are Looking For
Position Qualifications:

• A good first degree in Business Management, Social Sciences or equivalent is desirable.
• Proficient in English as well as relevant local languages (verbal and written).
• Minimum 3 years of experience in Airfreight logistics in a fast-paced service company.
• Minimum 2 years logistics operations experience will be an added advantage.
• Excellent communicator, persuasive and enjoy solving problems.
• Ability to work in a team.

Technical Skills:

• Proficiency in the use of Microsoft Office applications.
• Analytical and strategic management skills.
• Innovative
• High level of energy.
• Result oriented.

We Offer

• You will be a member of Damco Nigeria Management team, reporting to the Head of Operations.
• You will be given the opportunity to express your ideas and mentored to understand the Company processes and build a strong career.