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  • Posted: Nov 8, 2017
    Deadline: Nov 20, 2017
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    Kilimall is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, and Books, healthcare, Baby Pro...
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    Vendor Operations Specialist

    Job Level: Manager (Staff Supervisor/Head of Department)

    Role Summary

    • To facilitate the sourcing and signing up of Leads (Vendors) with high potential of partnering with Kilimall.
    • Management of vendors signed up, assisting vendors with registering and selling on Kilimall.

    Duties and Responsibilities

    • Overall, responsible for the local seller management and maintenance, especially big distributors or brands to ensure growth of orders and GMV in given category.
    • Acquisition of new sellers in given category and make sure top 10 brands are on board and enough listing are provided. Generally, the listing shall be more competitive than competitors.
    • Negotiate with sellers to gain better offers and better price with same conditions in terms of after sale service and quality.
    • Handing any dispute or disagreement with sellers in a proper way.
    • Enhance the communication with seller and educate them with Kilimall new rules, policies and seller system
    • Fully support Operation team in weekly/monthly campaigns and support MKT team in MKT activities and MKT budget shared by sellers.

    Requirements
    Qualifications:

    • Bachelor's degree
    • Working knowledge of e-commerce supply.

    Experience:

    • 2- 3 years of experience in a similar position
    • Familiar with local wholesale and retail market on gadgets or fashion industry
    • Good knowledge of the Major markets like Idumota, Computer Village, Alaba, Trade Fair etc.
    • Good relationship with top distributors in Major markets like Idumota, Computer Village, Alaba, Trade Fair etc. would be an added advantage
    • Work experience in an e-commerce setting is preferable.

    Behavioural Competencies:

    • Proficiency in Microsoft Office applications.
    • Very strong personality and organizational skill
    • Excellent verbal and written communication skills
    • A good team player
    • High level of commitment to duty, and discipline.
    • Demonstrable ability to put customer interests first.
    • Strong focus on impact
    • Unquestionable level of integrity.

    Method of Application

    Applicants should send their Applications and CV's to: kilimallcareersng@gmail.com

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