Vendor Operations Specialist at Kilimall

Job Level: Manager (Staff Supervisor/Head of Department)

Role Summary

• To facilitate the sourcing and signing up of Leads (Vendors) with high potential of partnering with Kilimall.
• Management of vendors signed up, assisting vendors with registering and selling on Kilimall.

Duties and Responsibilities

• Overall, responsible for the local seller management and maintenance, especially big distributors or brands to ensure growth of orders and GMV in given category.
• Acquisition of new sellers in given category and make sure top 10 brands are on board and enough listing are provided. Generally, the listing shall be more competitive than competitors.
• Negotiate with sellers to gain better offers and better price with same conditions in terms of after sale service and quality.
• Handing any dispute or disagreement with sellers in a proper way.
• Enhance the communication with seller and educate them with Kilimall new rules, policies and seller system
• Fully support Operation team in weekly/monthly campaigns and support MKT team in MKT activities and MKT budget shared by sellers.

Requirements
Qualifications:

• Bachelor's degree
• Working knowledge of e-commerce supply.

Experience:

• 2- 3 years of experience in a similar position
• Familiar with local wholesale and retail market on gadgets or fashion industry
• Good knowledge of the Major markets like Idumota, Computer Village, Alaba, Trade Fair etc.
• Good relationship with top distributors in Major markets like Idumota, Computer Village, Alaba, Trade Fair etc. would be an added advantage
• Work experience in an e-commerce setting is preferable.

Behavioural Competencies:

• Proficiency in Microsoft Office applications.
• Very strong personality and organizational skill
• Excellent verbal and written communication skills
• A good team player
• High level of commitment to duty, and discipline.
• Demonstrable ability to put customer interests first.
• Strong focus on impact
• Unquestionable level of integrity.