Membership Services Manager at Habiba Balogun Consulting

Job Description

• This is a managerial position focusing on membership development satisfaction and retainership.
• This officer would be required to liaise with all members of the Association closely.

Membership Services:

• Market the Association and contribute to membership drive
• Manage member administration and direct the accountant on subscription collections
• Develop Strategy for getting consulting engineering firms the orgnisation
• Annually inform member firms of their CPD (Continues Professional Development) scores
• Effectively manage membership renewal
• Marketing and facilitating member attendance at events such as: Training, Workshops and Events
• To interpret and analyze the needs of existing members and prospective members
• To ensure the current programs & services provide value to members

Business Support Services:

• Identify and cultivate partnership and member opportunities with firms and other support networks
• Develop and nurture excellent professional relationships with members and peers in the international consulting engineering community. Where appropriate, build alliances and consortiums that lead to joint projects and publications
• Provide business advisory services to the Association and its members

Membership Development Retainership:

• Ensure the development and retainership of members through relevant programs and courses
• Develop partnerships with corporate bodies to enhance the image and profile of the Association.
• Ensure regular communication with members.

Skills and Qualifications

• A university degree or its equivalent in Social Science or Humanities
• Minimum of 6 years working experience
• Excellent written and verbal communication skills
• Ability to handle confidential information, working in committees
• Ability to effectively multi-task is critical.
• Strong organizational and administrative skills
• Analytical skills and team building skills
• Strong customer service focus.
• Ability to meet deadlines and prioritise tasks.
• Strong supervisory skills and attention to detail
• Working with committees and managing conflict
• Must be computer literate