Make available equipment/cleaning materials generally required for effective output.
Inform Exec. Housekeeper of any problem areas that may occur down the chain of authority.
Control Mini-bar balance operations.
Conduct daily briefing for room attendants.
Assigned job to Room Attendant under supervision
Monitor that staff use equipment with care.
Ensure high standard of cleanliness in guest rooms
Report any Engineering issues to the Assistant Executive Housekeeper
Supervise the Room attendant ensuring correct standards and methods of service are maintained as stated in the department's operation manual.
Check floor pantries.
Liaise with the Laundry on the Guest Laundry, linen and uniforms
Handle and report any guest complaints.
Inspect and complete inspection reports.
Ensure lost and found items are turned directly in to the Housekeeping Office on a daily basis. These items are never to be left on the floor overnight.
Be responsible for the input of all status of guest rooms.
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