Field Officer Kaduna at New Incentives

Key Duties:

• Supervising the cash transfer program at select clinics in Kaduna State
• Ensuring quality control through regular follow-up with clinic staff – both on the phone and in-person at the clinics
• Collect program data on mobile devices
• Managing the hotline where women call in to get their mobile money tokens
• Assisting the management with other duties related to the program

Required Qualifications:

• Fluency in local languages/dialects spoken in Kaduna State, especially Hausa. Please state the names of the languages/dialects you can speak and your fluency level for each dialect in your cover letter.
• Nigerian national based in Kaduna
• Female preferred (while New Incentives is a non-discriminatory employer this position requires frequent access to antenatal wards)
• Minimum of Higher National Diploma or Bachelor degree, preferably in the field of health or other natural sciences
• Experience with the Nigerian health system and clinic documentation, particularly related to newborn health, HIV/AIDS and/or PMTCT, desirable
• Experience in collecting, synthesizing and drawing conclusions from (health) data desirable
• Skilled in negotiation and careful attention to financial matters
• Detail-oriented, diligent professional
• Aptitude to deal with difficult emotional situations
• Passion to help others and reduce maternal and infant mortality
• Very good communications and writing skills, English and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones and new communications technology in general
• Hard-working, result-oriented and loyal
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure