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Arik Air is a wholly-owned Nigerian airline with a commitment to the people of Nigeria to deliver new standards in aviation. We were founded in 2002 as the vision of Sir Arumemi-Ikhide, a leading and well-respected Nigerian businessman who understood that if business was to succeed, there needed to be efficiency and quality of service. He had spent many y...
Job description
OBJECTIVE
To lead and manage the team responsible for revamping and developing the FFP program. The candidate will be responsible for defining the operational model for the FFP scheme including but not limited to how customers “Earn and Spend” Miles. Additionally, the candidate will work with relevant teams to develop Arik’s CRM procedures to ensure customer relations.
KEY RESPONSIBILITIES
FFP Development and Delivery
Customer Loyalty Management
Communication and CRM
Person Specifications
OBJECTIVE
To lead and manage the team responsible for revamping and developing the FFP program. The candidate will be responsible for defining the operational model for the FFP scheme including but not limited to how customers “Earn and Spend” Miles. Additionally, the candidate will work with relevant teams to develop Arik’s CRM procedures to ensure customer relations.
KEY RESPONSIBILITIESCustomer Loyalty Management
Person Specifications
Interested and qualified candidates should send CV/Resume to the email corresponding to their preferred job positions.
Should forward applications to >>> vacancies@arikair.com
Should forward applications to >>> vacancies@arikairint.com
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