Jobs at CONIAH Systems Support Limited

Job Description

• Run office errands and clean the office.

Requirements

• Applicants must reside around Allen, Ogba, Ikeja and its axis.

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About The Role

• We are looking for a motivated and disciplined Software Support Intern to join our team.
• This role is ideal for a fresh graduate who is interested in software, enjoys solving problems, and is eager to learn how software is deployed, maintained, and supported in a real-world environment.
• You will receive hands-on training and guidance from our team as you learn to deploy our software, troubleshoot issues, assist users, and gradually develop your technical and coding skills.
• You don't need to be an expert programmer a basic understanding of coding is a plus, but your willingness to learn and ability to communicate effectively are what matter most.

Responsibilities

• Receive training on our software, deployment processes, and support procedures.
• Assist with software installation, configuration, deployment, and updates.
• Provide first-level technical support to users and help troubleshoot software issues.
• Investigate problems, identify possible causes, and escalate issues when necessary.
• Communicate with users to understand and resolve their technical concerns.
• Learn basic coding and scripting to assist with troubleshooting and software improvements.
• Work with the development and technical teams to resolve software-related issues.
• Document solutions, procedures, and recurring issues.
• Continuously develop your technical knowledge and understanding of our software.

Requirements

• Fresh graduate in Computer Science, Information Technology, Software Engineering, or a related field.
• Good communication and interpersonal skills.
• Disciplined, responsible, and able to follow procedures.
• Strong willingness to learn and develop new technical skills.
• Patient and comfortable working with users who may have limited technical knowledge.
• Logical and analytical approach to solving problems.
• Able to work independently while also being a good team player.
• Basic knowledge of programming, scripting, databases, or software development is a plus.
• No extensive professional experience is required attitude, discipline, and willingness to learn are key.

The Ideal Candidate:

• You are curious, dependable, patient, and eager to grow.
• You enjoy understanding how things work, don't give up easily when faced with a technical problem, and are comfortable asking questions and learning from others.
• This is an opportunity to build a strong foundation across software support, deployment, troubleshooting, and coding while working with experienced team members.