Telemarketers at Codebridge Hub

The Telemarketer will be responsible for contacting prospective customers, engaging qualified leads, following up on enquiries, and converting prospects into paying students or clients.

This is a target-based role for individuals who understand that effective telemarketing goes beyond making calls. Success will be measured by the quality of customer engagement, consistency of follow-up, and most importantly, the ability to generate measurable conversions and revenue.

The ideal candidate must be confident communicating with prospects, capable of handling objections professionally, and committed to achieving agreed performance targets.

Key Responsibilities

• Make outbound calls to prospective students, individuals, organisations, and potential business clients.
• Introduce and promote Codebridge Hub's tech training programmes, corporate training opportunities, and relevant technology solutions.
• Identify prospects' needs and recommend suitable courses, training programmes, or services.
• Follow up consistently with interested prospects, enquiries, and existing leads to drive enrolments and sales.
• Convert qualified leads into paying students or clients.
• Handle questions, objections, and concerns professionally while communicating the value of Codebridge's offerings.
• Maintain accurate records of calls, conversations, follow-ups, prospects, and conversions.
• Meet agreed weekly and monthly performance targets.
• Provide regular reports on outreach activities, lead status, conversion rates, and challenges.
• Collaborate with the team to improve outreach strategies, customer engagement, and sales performance.
• Uphold the company's standards of professionalism, honesty, accountability, and customer service.

Requirements and Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation, and customer engagement abilities.
• Confidence speaking with new people over the phone.
• Ability to explain products, services, and training opportunities clearly.
• Strong follow-up, organisation, and time-management skills.
• A results-driven mindset and willingness to work towards measurable targets.
• Ability to handle rejection, overcome objections, and remain professional.
• Basic computer literacy and proficiency in using digital communication tools.
• Reliable internet access and a suitable working environment for remote work.
• Ability to work independently, manage assigned leads, and provide accurate performance reports.
• Previous experience in telemarketing, telesales, customer service, lead generation, sales, or business development is an advantage.

Performance Expectations

This is a performance-driven role. Candidates should be comfortable working towards defined targets and being assessed on measurable outcomes rather than activity alone.

Candidates must be willing to maintain consistent outreach, follow up on leads, track their results, and take responsibility for their performance.

What We Offer

• An opportunity to contribute to a growing technology education and innovation business.
• Practical experience in sales, customer acquisition, lead conversion, and business development.
• The opportunity to develop professional communication, negotiation, and commercial skills.
• A performance-oriented work environment that values initiative, accountability, and measurable contributions.