Cashiers at Teclab

Reports To: Supervisor, Accounts and Operations

Qualification and Experience

• Minimum B.Sc in any related field.
• Relevant 1 year experience in a similar role

Role Target:

• This role is responsible for direct retail sales, of Company’s product to guests, as well as act as a
• Customer Service Rep in managing customer’s questions, and giving proper product information or other relevant issues.

Role Expectations:
The successful candidate’s specific functions include:

• Handling and managing payment properly.
• Effective stock management: Stock taking before and after sales.
• Adequate product knowledge
• Handling and maintaining equipment used in products production.
• Display excellent customer service
• Make certain guest service is friendly, helpful and fast
• Ensure the security of all cash and tickets
• Complete ticket purchase transactions by:
• Keep the office clean and well organized and update the information signage
• Distribute and understand how to operate relevant equipment
• Enforce appropriate rules guiding the business operations
• Perform simple daily equipment and office maintenance duties and complete various reports as needed
• Answer questions from guests and resolve any concerns

Person Skills:

• Good People Skills: A good listener
• Good influencing and problem solving skills
• Works independently as well as in a team environment
• Self-motivated and a self-starter.
• Possesses good analytical, interpersonal, and customer service skills
• Possess excellent public relations and communication skills;
• Ability to work accurately with attention to detail in a high volume sales environment
• Proficient guest service, administrative and follow-up skills
• Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners
• Good verbal communication skills as well as math and cash handling skills
• Ability to meet tight deadlines under minimal supervision