Benefits Subject Matter Expert at IBM - International Business Machines

Job description

• Responsible for end-to-end delivery of key benefit programs such as medical, life insurance; as well as other country specific benefits offerings in the country.
• Programmes include, cars, medical plans, pensions, insurance, leave, death & disability programmes, setting up new benefit programs, review of current practices, C&B reporting activities.
• Implementing new Benefits in line with local country law changes
• Ensure benefits quarterly business controls rating remains with a Satisfactory rating
• Ensure all action items related to Business Controls are implemented in timely manner
• Managing implementation of a particular geographical area Medical plan successfully and all legal requirements are met
• Assesses workload required for a given exercise and questions/validates relationship between cost (time, resources) and benefit (value-add) and focuses on workload elimination.
• Manages benefits enrolment, provides advice and guidance on pensions, health benefits and ancillary. Responsible for contract management, including problem resolution with external vendors.
• Supports C&B design team in development of new policy; provides data and data analysis presented in a clear and comprehensive manner.
• Acts as a Project Manager in term of coordinating the implementation of all new programs or revised programs in his/hers area of responsibility – PM responsibility includes: drafting implementation timelines, planning communication activities and leading employee sessions (where required), involving other HR functions as required, ensuring successful implementation and client satisfaction.
• Manage and implement all required vendor oversight responsibilities. Ensure all required education regarding data privacy and vendor oversight responsibilities is completed.
• Ensure All policies and all documentation are updated annually and altered with any policy changes.
• Handles/channels exceptions as needed, and reviews together with/ obtain approvals from the C&B design.
• Keeps abreast of any legislative changes impacting Benefit programs. Highlights employee/labor relations concerns to Benefit BST manager and C&B design team as needed.
• Collaborates with other parts of HR (workforce management, business development, recruitment, LR/ER, HR partners), and other staff functions (finance & planning, accounting, treasury, legal, communications).
• Takes ownership and co-ordinates with others for one common HR position before responding to employee or manager queries.
• Co-ordinates and executes programme related communications; educates executives and managers, as well as HR partners and HR Service Centre on C&B policy, including approval processes.
• Keeps process documentation (QMX, w3, teamrooms, etc.) up to date, performs controls and testing per separation of duties matrix and reports findings as required.
• Is a highly skilled user of HR systems and understanding of IT infrastructure, is able to run standard reports and create adhoc queries as required to satisfy client demands.
• Incumbent requires strong knowledge of MS Excel , MS PowerPoint and previous HRIS experience/ exposure which will help in understanding IBM internal systems - SAP, CHRIS, Hyperion/Cognos, Compensation Planner.
• Participate as member of Pension Board as applicable.
• Work with HR Services and HR Delivery team to ensure all their work is managed in timely fashion and meets our requirements.
• Perform all the required reconciliation (invoice and eligibility) as per the contract frequency to ensure a) everyone needs to be covered for a specific benefit is covered and b) invoice count and amount is accurate before processing any payments

Required

•     Bachelor's Degree
•     English: Fluent