Support Services Supervisor at Reqit

MAIN PURPOSE: 

• To oversee different aspect of the company’s operations from managing vendors and contractors, to ensuring maintenance of company’s facilities.
• To provide high level administrative supports services to all arms of the organization as well as the coordination and supervision of office consumables and all other ad hoc services.

The function of the role includes but is not limited to:

• Act as a liaison to public utilities(Light, Water, GSM, DSTV etc) and other agencies and manage and process the bills emanating from companies operations
• Oversees the company’s fleet/assignments and maintenance
• General upkeep of the company’s offices and environment, providing a conducive, functional and secured work space for staff to operate optimally
• Ensure procurement, distribution and control of all consumables including diesel, newspapers and office furniture
• Supervise and monitor office cleaning, gardening and fumigation services.
• Liaises with the drivers to generate a quarterly service/maintenance schedule for all company cars.
• Liaises with Company’s technical team to generate quarterly service/maintenance schedule for all company equipments and generators.
• Generate monthly reports (on excel spreadsheet) for all consumables purchased and usage per department.
• Prioritizes conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
• Respond to all departmental issues and requests on technical and non-technical issues and escalate to the appropriate technical/vendor when necessary.

• Financial forecasting/budgeting for provision of support services
• Ensure proper fitting and furnishing of offices and residential apartments
• Ensure maintenance of all non M&E and M&E equipments
• Planning and overseeing building work/renovation
• Coordinating cleaning, catering and parking services
• Organizing security and general administrative services
• Supervise the activities of all front desk officers/receptionists.
• Manage mailroom operations/courier services and ensure prompt dispatch of mails within and outside the organization
• Ad hoc duties/support functions from as directed by DGS and HBSS.

Principal Accountabilities

• Cleaner services performance index
• Offices services performance index
• Mail room performance index
• Residential services performance index
• Availability of office consumables
• Well articulated company logistics
• Company fleet management
• Contract and vendor management