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  • Posted: Mar 16, 2015
    Deadline: Not specified
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    REQIT is a recruitment technology company. Our mission is to 'use technology as a driver in connecting local talent with opportunities.' At the heart of our mission is a strong desire to drive high levels of quality service at all times. Talent is at the heart of what we do and we are committed to supporting companies and organizations alike with the righ...
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    Support Services Supervisor

    Our client is an indigenous Oil and Gas company Headquartered in Lagos, Nigeria

    MAIN PURPOSE: 

    • To oversee different aspect of the company’s operations from managing vendors and contractors, to ensuring maintenance of company’s facilities.
    • To provide high level administrative supports services to all arms of the organization as well as the coordination and supervision of office consumables and all other ad hoc services.

    The function of the role includes but is not limited to:

    • Act as a liaison to public utilities(Light, Water, GSM, DSTV etc) and other agencies and manage and process the bills emanating from companies operations
    • Oversees the company’s fleet/assignments and maintenance
    • General upkeep of the company’s offices and environment, providing a conducive, functional and secured work space for staff to operate optimally
    • Ensure procurement, distribution and control of all consumables including diesel, newspapers and office furniture
    • Supervise and monitor office cleaning, gardening and fumigation services.
    • Liaises with the drivers to generate a quarterly service/maintenance schedule for all company cars.
    • Liaises with Company’s technical team to generate quarterly service/maintenance schedule for all company equipments and generators.
    • Generate monthly reports (on excel spreadsheet) for all consumables purchased and usage per department.
    • Prioritizes conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
    • Respond to all departmental issues and requests on technical and non-technical issues and escalate to the appropriate technical/vendor when necessary.
    • Financial forecasting/budgeting for provision of support services
    • Ensure proper fitting and furnishing of offices and residential apartments
    • Ensure maintenance of all non M&E and M&E equipments
    • Planning and overseeing building work/renovation
    • Coordinating cleaning, catering and parking services
    • Organizing security and general administrative services
    • Supervise the activities of all front desk officers/receptionists.
    • Manage mailroom operations/courier services and ensure prompt dispatch of mails within and outside the organization
    • Ad hoc duties/support functions from as directed by DGS and HBSS.

    Principal Accountabilities

    • Cleaner services performance index
    • Offices services performance index
    • Mail room performance index
    • Residential services performance index
    • Availability of office consumables
    • Well articulated company logistics
    • Company fleet management
    • Contract and vendor management

    PERSON SPECIFICATION(s):

    The ideal candidate should:

    • Possess exquisite communication abilities for effective communication with all levels of staff including the General Management.
    • Technically competent, with excellent problem solving, analytical, Supervisory skill.
    • Have track record or displayed pro-competency in the areas of; sound judgment, analytical reasoning, emotional intelligence, attention to detail and time management.
    • Perform a diversity of administrative support activities including composing memos and correspondences, compiling reports and creation of spreadsheets.
    • Have worked in a building or renovation site
    • Stint with a real estate company would be an added advantage
    • Be able to adhere to deadlines, complete projects independently and manage costs and budgets
    • Be willing to work extended hours 

    Qualification:

    • Minimum of Second Class lower division (2.2) Degree (BSc or HND) in Business Administration, Estate Management or any related discipline
    • Post graduate Degree or Professional Certification in Project Management would be an added advantage   

    Experience: 

    • Post graduate or 3-5 years cognate working experience in an operations/admin role and a supervisory role in a reputable company.
    • Experience in managing vendors and contractors
    • Experience in managing or supervising the use of mechanical equipment, Fleet of Cars, building/general maintenance, as well as renovation/works and operations management.
    • Experience in managing public utilities or facilities
    • Experience with a real estate firm would be an added advantage.

    Method of Application

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