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  • Posted: Dec 15, 2014
    Deadline: Not specified
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    The International Business Machines Corporation (IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. ...
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    IT Telco Support

    Job description
    We seek to recruit high-potential candidates to develop into Telco IT specialists. The selected candidates will work in either Network Management, Server administration or Application Support. Each candidate would receive training specific to their tower, as well as training on Service Management and Basics of Telecom IT.

    Main responsibilities will include:

    • Working with Competency managers, ensuring smooth IT operations for a leading Telco in Africa
    • Interacting directly with client team members onsite
    • Developing proficiency in one or more areas to become a subject matter expert (SME)
    • Preparing data for Management Reporting (and presenting occasionally to local management)
    • Undergoing continuous training and development incorporating common soft skills education and specialised classes for IBM

    Strengths and Experience
    While exposure in computer science / IT is a pre-requisite, what we are primarily looking for is:

    1. Highly driven, flexible and resourceful
    2. Positive attitude towards learning (systems, processes and people)
    3. Strong quantitative aptitude and Troubleshooting bent of mind (i.e., Problem Solving ability)
    4. Structured communication ability
    5. Strong adherence to policies and processes

    Required

    •     Bachelor's Degree
    •     Basic knowledge in Troubleshooting
    •     English: Fluent

    Method of Application

    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Interested and suitably qualified candidates should use the links below to apply

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