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TTC commenced operation in 2003 as TTC organization and was later, in 2007, registered with the Corporate Affairs Commission as TTC Mobile Limited. We are in the business of manpower development for the telecom industry, via delivery of practical telecom training. We have over 10 years corporate experience in training delivery. Aside our reg...
Division: Infrastructure
Function: Fibre Maintenance Department: Deployment
Reporting to: Team Lead, FTTH/Activation Job Grade: Outsourced
Travel Frequency: Yes Location: Port Harcourt and Lagos
Work Schedule: Date: 2019
Purpose of the Job (Brief)
The Outside Plant (OSP) Supervisor oversees maintenance of fiber optic & civil work activities on the outside
plant network. The OSP Supervisor will be involved in the day- to- day maintenance and management of the
outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the
fiber outside plant. The role is expected to involve a significant element of on-site attendance.
Deliverables (Maximum 5-6 key responsibilities)
Expected Key Results (Detailed KPIs)
Key Activities
Corporate & Retail/FOS
Incident Management.
Corporate Customers: Restore service failures within 3
hours of its occurrence- Implementation and integration
of new projects and ensure all open incident tickets are
closed within this time-frame.
Retail Customers:
Restore service failures within 12 hours of its occurrence.
Incident Management Communication:
Demonstrate (Key competencies)
Work Experience:
Other Requirements:
Customer Focus
Dimensions
Financial Dimensions:
Budget:
PO Approval:
Other Dimensions:
No. of vendors: NIL
No. of direct reports:
Impact of position
Impact on customers (Please select one of the options below):
i) Type of customers
Mainly Internal Mainly External Internal & External 
Kindly note only qualified individual should apply to vacancy@ttcmobileworld.com.
Applicants should indicate Job applying for as Subject with location.
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