nVault Field Officer (Growth & User Acquisition) at Neptune Microfinance Bank

Role Overview

• We are looking for a highly driven and energetic Field Officers to drive offline user acquisition,
• onboarding, and activation of the nVault mobile app across key communities in Lagos. The ideal
• candidate will serve as the frontline representative of the product, engaging directly with users,
• businesses, and community networks to increase adoption and transaction activity.

Key Responsibilities

• Drive user acquisition and onboarding in target locations
• Assist users with app download, registration, and first transactions
• Conduct on-ground activations in markets, transport hubs, campuses, and business areas
• Build trust and relationships within local communities
• Identify and onboard agent partners such as POS operators and phone shop owners
• Collaborate with campus ambassadors on student onboarding campaigns
• Provide regular field reports, market insights, and user feedback

Requirements

• HND/BSC in any discipline
• 1–4 years’ experience in sales, marketing, field operations, or customer acquisition
• Strong communication and interpersonal skills
• Proven ability to engage and influence customers face-to-face
• Self-motivated and comfortable working in outdoor, high-traffic environments
• Basic understanding of mobile apps and digital financial services