Social Media Specialist at Phase3 Telecom

Role Summary

Coordinates all Phase3 social media campaigns and promotions efforts across channels to sustain brand visibility and top-of-the-mind awareness graph by at least 95% year-on-year.

Key duties and responsibilities

• Ensures all company social media accounts are effectively managed according to company's brand management standards and social media policy.
• Develops creative, top-on-trend, engaging, creative and innovative content to increase brand visibility and to promote brand-focused messages.
• Audits and analyses social media presences, including digital advertising costs and returns.
• Analyses social media campaigns with tracking systems to gather relevant data and determine efficacy and areas for social media campaign improvement.
• Monitors and develops reports on competitor activity within social media spaces.

Required Skills and Qualifications

• Minimum of a bachelor's degree in mass communication, public relations, digital marketing or social media management.
• 3-5 years social media experience working with a medium to large scale corporate organization.
• Must have good knowledge of social media platforms, web proficiency, copywriting, content creation, brand marketing etc.
• Must be affiliated to a professional body e.g. NIPR, APCON, CIM e.t.c.
• Must possess graphics design skills.
• Must have good proofreading and editing skills.
• Must have strong interpersonal skills, verbal and written communication skills.
• Strong interpersonal, people and customer relations skill is also a key requirement for this Phase3 personnel.