Head of Recovery at Adexen

Location: Ibadan, Oyo

Responsibilities

• Verify compliance and proper filling of loan agreements.
• Follow up on loan insurance and quality guarantees.
• Assess the situation of late payment to facilitate speedy customer in the payment.
• Establish recovery procedures for managing customers in arrears.
• To ensure the recovery of written off loans.
• Monitor customer file and late payment in arrears.
• Perform reminders by telephone, mail or in the field of late payment by customers.
• Apply debt collection procedures to unpaid instalments.
• Maintain close relationship with customers.
• Achieve given recovery targets.
• Negotiate a new schedule in case of actual difficulty of the customer fund.
• Ensure recovering unpaid instalments is in accordance to the banks’ policy.
• Checking loan agreements.
• Monitoring customer‘s compliance to timeline

Desired Skills and Experience

• Minimum of Bachelor's Degree in Social Sciences or any other relevant discipline. A Master's Degree in Management will be an advantage.
• Minimum of 5 years relevant experience in microfinance of which three should be in a managerial capacity.
• Familiarity with operational, financial and quality assurance procedures is required.
• Good understanding of the recovery procedure in a micro finance establishment is also required.
• Must be Meticulous and be a good team player.