Youth Corper- Customer Support at ETX-NG (Electronic Transcripts and Documents Exchange in Nigeria)

Job Description

• Ability to provide Solution
• Answering customer enquiries or passing them on to the appropriate department.
• Giving information and helping to solve customer problems.
• Processing complaints
• Taking information from customers and entering it on a database.
• Keeping Customers Updated on their Transcript Orders
• Making sure that the customer's experience is a positive one.

Requirements

• Must be a Serving Corp Member, Posted to FCT
• Bachelor’s degree in English, Communication or any related Course.
• Adept knowledge in MS Word, PowerPoint and Excel.
• Good community relationship
• IT Skills.