People Operations Coordinator at Gokada Incorporated

Job Purpose

• The People Operations Coordinator will be responsible for operational support, maintaining accurate employee data and files, and serve as a Gokada culture champion and HR subject matter expert.
• We are seeking an individual who is highly organized, a detailed self-starter and passionate about creating a seamless and delightful employment experience for our workforce.

Job Dimensions

• The role will require great project management skills as the successful candidate will own multiple projects to support the scale of a world class people function while providing top notch customer service to our employees and managers.

Key Responsibilities

• Act as subject matter expert of HRIS system: including end user support for HR team and the business, assisting with definition, documentation of business processes, and troubleshooting
• Help create an incredible employee experience by owning the onboarding and offboarding tasks for an ever growing employee population
• Be the go to person on the People Ops team for employees to come to with any and all questions
• Process ongoing employee data changes in HRIS and other people systems to ensure our people data is always top notch
• Provide additional support to the People Operations and Employee Experience teams in areas such as benefits, immigration, leaves of absence, company surveys and performance reviews
• Assist with people team compliance standards and practices
• Ensure company-wide payroll remains up to date
• Support all compensation decisions through data collection and analyses
• Work closely with the Chief People Officer to ensure all People functions are working seamlessly

Key Requirements

• 2+ years HR generalist experience
• BA/B.Sc Degree
• Ability to think outside of the box and work in a fast paced, shifting environment
• Strong attention to details and organizational skills
• Ability to exercise good judgement and discretion, maintaining confidentiality when required
• Self-directed problem solver with a desire to contribute to the organization and departments success
• Ability to multitask and prioritize multiple tasks and projects
• Excellent written and verbal communication skills
• Experience with on-boarding new employees
• Experienced within Google Drive and Microsoft 365.