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  • Posted: May 26, 2019
    Deadline: Jun 30, 2019
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  • Japaul Oil & Maritime Services Plc was first incorporated in 1994 as a private limited liability company with an authorized and paid up Share Capital of N1,000,000 divided into 1,000,000 Ordinary Shares of N1 each. The company commenced active business operations in 1997. Its first Head Office was located at Plot 39 Eastern Bypass, Port Harcourt (now the...
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    Tele-marketer

    Description

    • We are looking for an enthusiastic Tele-marketer to generate sales either by cold calling or answering requests in a fast-paced environment. Who will be responsible for influencing existing or potential customers to buy products or services.
    • A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

    Responsibilities

    • Answer incoming calls from prospective customers
    • Use scripts to provide information about product’s features, prices etc. and present their benefits
    • Ask pertinent questions to understand the customer’s requirements.
    • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
    • Record the customer’s personal information accurately in a computer system
    • Deal with complaints or doubts to safeguard the company’s reputation

    Qualifications

    • Proven experience as telemarketer or similar sales/customer service role.
    • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Excellent communication and presentation skills
    • Proficient in English
    • Skilled in negotiation and dealing with complaints
    • Persistent and results-oriented
    • Patient and able to handle customer rejection
    • High school diploma; BSc/Ba is a plus

    Check how your CV aligns with this job

    Method of Application

    Applicants should send their CV to: japauloil.maritimeplc@gmail.com The subject of the mail should be ''Tele-Marketer" OR General Manager".

    Note: Only qualified candidates would be contacted.

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