Jobs at Mai Shayi Coffee

The Role

• At Mai Shayi Coffee Roaster’s Limited, a Barista is not simply a beverage maker.
• We are seeking a skilled, passionate, and globally minded Barista to join our team and deliver world-class specialty coffee experiences.
• You will be responsible for preparing exceptional coffee and tea beverages with precision and consistency, delivering outstanding hospitality, and maintaining the highest standards of cleanliness, efficiency, and professionalism.
• This role requires technical expertise, attention to detail, speed under pressure, and a genuine passion for specialty coffee.

Key Responsibilities
Specialty Beverage Craftsmanship:

• Expertly prepare and serve espresso-based beverages, pour-overs, manual brews, signature drinks, and specialty teas with precision and consistency.
• Dial in espresso daily, monitor extraction quality, and adjust grind size and yield for optimal flavor.
• Maintain high standards in milk texturing, latte art, and beverage presentation.
• Ensure consistency in taste, temperature, and visual appeal in every cup served.

Equipment Operation & Maintenance:

• Operate and maintain professional espresso machines, grinders, and brewing equipment in line with global best practices.
• Ensure optimal performance of equipment through routine calibration and cleaning.
• Adhere strictly to food safety, hygiene, and workplace safety standards.

Guest Experience & Coffee Education:

• Deliver warm, confident, and professional service at all times.
• Engage guests with knowledge of coffee origins, processing methods, roast profiles, and flavor notes.
• Make informed recommendations tailored to guest preferences.
• Handle guest feedback professionally and contribute to service recovery where necessary.

Café Operations & Team Collaboration:

• Maintain a clean, organized, and well-stocked coffee station at all times.
• Support smooth service flow by working closely with hostesses, servers, kitchen staff, and management.
• Assist with opening and closing procedures, including inventory checks, cleaning schedules, and restocking.
• Contribute to maintaining a premium, luxury café environment.

Continuous Learning & Brand Representation:

• Continuously develop knowledge of specialty coffee, brewing methods, and machine technology.
• Participate in internal training sessions and certification programs.
• Represent the Mai Shayi Coffee brand with professionalism, confidence, and integrity.

Core Requirements

• Prior experience as a Barista is an added advantage.
• Strong understanding of espresso extraction and milk texturing
• Passion for specialty coffee and hospitality
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, high-end environment
• High level of personal grooming and professional presentation
• Flexible and willing to work across multiple locations if required
• Must be willing to work across various Mai Shayi Coffee locations as required

Preferred (But Not Mandatory):

• Certification in specialty coffee (SCA or equivalent)
• Experience with high-end espresso machines
• Knowledge of manual brewing techniques ( Chemex, AeroPress, etc.)
• Experience in luxury hospitality environments.

You are:

• A craft professional
• A guest experience curator
• A brand ambassador
• A specialty coffee educator.

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Purpose of the Job

• We are seeking a dedicated and detail-oriented Cleaner to maintain the highest standards of cleanliness and hygiene within our luxury, high-end restaurant and café environments.
• The ideal candidate will ensure that all areas — including dining spaces, restrooms, kitchens, and back-of-house facilities — remain impeccably clean, sanitized, and well organized at all times.
• This role is critical in delivering a safe, elegant, and welcoming atmosphere that supports an exceptional dining and specialty coffee experience for our guests.

The Role

• Custodian of Cleanliness & Brand Standards
• As a Cleaner, you are essential to upholding the premium presentation and hygiene standards that define our brand. Your attention to detail and consistency will directly impact guest comfort, regulatory compliance, and operational excellence.

Key Responsibilities
Cleaning & Hygiene Excellence:

• Ensure all dining areas, kitchen spaces, restrooms, and service areas are cleaned and maintained to the highest hygiene standards.
• Sweep, mop, and polish floors to maintain a pristine appearance.
• Wipe down and sanitize tables, chairs, counters, and furniture regularly.
• Properly clean and disinfect high-touch surfaces such as door handles, railings, and menu holders.

Restroom Maintenance:

• Maintain restrooms in spotless condition by cleaning sinks, mirrors, toilets, urinals, and floors frequently.
• Refill toiletries including soap, hand sanitizers, paper towels, and tissue as needed.
• Ensure restrooms remain fresh, dry, and fully stocked throughout operational hours.

Waste Management & Sanitation:

• Empty trash bins, replace liners, and dispose of waste in designated areas.
• Ensure proper waste segregation in line with hygiene standards.
• Monitor cleaning supply levels and notify management when restocking is required.

Linen & Uniform Care:

• Ensure cleaning cloths, napkins, and towels are washed, dried, and stored properly.
• Handle staff uniforms (where applicable) and assist in maintaining their cleanliness and presentation.

Safety & Maintenance Reporting:

• Address and promptly report maintenance issues such as leaks, clogs, broken fixtures, or safety hazards to management.
• Place caution signs when cleaning wet floors to prevent accidents.
• Store cleaning chemicals and equipment safely after use.

Operational Support:

• Participate in scheduled deep-cleaning exercises.
• Assist with pre-opening and post-closing cleaning routines.
• Perform other related duties assigned by Management.

What we are looking for?

• Previous experience in hospitality, restaurant, or commercial cleaning preferred
• Strong understanding of hygiene, sanitation, and food safety standards
• High attention to detail and commitment to excellence
• Reliable, punctual, and trustworthy
• Physically fit and capable of handling manual tasks
• Professional attitude and respectful communication