Digital Marketing Expert at Teleperformance Nigeria

Job Summary

• Our client is seeking highly qualified sales professionals with strong experience in digital marketing available to work in Lagos
• Passionate about technology, you will have outstanding interpersonal skills, and you will excel at providing digital marketing recommendations to our customers, helping them to grow and develop their businesses
• Success in this position requires exceptional consultative sales skills, the ability to thrive in a dynamic, team-focused environment, and a desire to consistently learn on the go!

Job Responsebilities
As a marketing expert agent, you will have to:

• Deliver an outstanding sales experience to the customer through your exceptional interpersonal and communication skills, professionalism and motivation.
• Deal with customers through multiple channels (phone, email) to help them optimize campaigns.
• Manage a large number of campaigns maintaining relationship with advertisers and ensuring they are meeting their objectives
• Manage a high volume of accounts with a clear focus on upsell/cross-sell/activate existing and new accounts
• Retain and grow revenue within your accounts
• Educate clients about our products, providing advice on how to improve their campaigns, supporting the customer through the entire process.
• Brainstorm new and creative growth strategies for digital advertising with the customer to help them improve performance.
• Put in place clear advertising goals with our customers including entering campaign goals (KPIs) associated with CPA, ROI, ROAS, CPC, etc
• Report, analyze, and share key quantitative metrics, trends and insights internally and to partners.

Skills and Experience
Required:

• B.A/B.S Degree or equivalent sales experience
• 1 to 3 years working in a digital marketing/sales organization with specific knowledge of online advertising products and social media
• Experience in dealing with customers over the phone, including customer escalations
• Exceptional verbal and written communication skills
• Fluent in English
• Very strong analytical and reporting skills
• A creative and innovative thinker always willing and able to create unique solutions to problems as they arise
• Passion for online technology with strong knowledge of the latest trends in online marketing
• Ability to learn quickly and maintain a current, comprehensive knowledge of client’s products and services

Desirable:

• Experience in start-up / tech company
• Familiar with facing challenges in an innovative and fast paced environment.
• Demonstrated capability of being a team player who thinks as a team and is willing to share best practices to achieve team goals
• Experience in fast paced ambiguous environments
• Experience using Excel and Salesforce.