I.T Assistant at Raeanna Nigeria Limited

Responsibilities

• Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs.
• Sets up and configures desktop computers, peripherals and accounts assigning security Level.
• Installs software and installs and repairs hardware and peripherals.
• Tests programs.
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
• Maintains systems, databases and web pages.
• Administers user accounts.
• Designs and produces basic reports.
• Sets up and submits production jobs and edits and debugs computer output.
• Transfers computer files between platforms.
• Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. Microcomputers, disk drives, and laser printers) and may assist with testing personal Computers and peripherals on a network to diagnose, hardware versus software Problems.
• Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.
• Arranges for distribution of output to customer.
• Maintains records.

Requirements

• At least 4 years working experience
• Bsc in computer Science
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Hands-on experience with computer networks, network administration and network installation