Healthcare IT Sales/ Service Engineer at JNC International Limited

Details:

Purpose:

• To strengthen current resources for Healthcare IT solutions for Sales & Service
• To better organize for contingency and distribution of work
• To give impetus for sales of Healthcare IT solutions

Roles and Job Description:

The role will perform the following functions:

• The quality delivery of all functions related to pre sales, Sales, implementation and support for the healthcare IT solutions, ensuring to meet company and customer satisfaction targets
• Actively promote sales of PACS & RIS and other healthcare IT solutions
• Develop and implement agreed up on sales strategies
• Responsible for planning and preparing for the implementations and support of the healthcare IT solutions in a timely and professional manner as per the set standards and goals
• Independently communicating and liaising with suppliers and clients to generate and close sales leads.
• Responsible for both HW and SW aspects of the solutions for architecture, implantation and support functions
• Coordinating between the HW and SW providers to achieve the optimum solutions for meeting desired functions and features
• Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, protocols and productivity tools
• Monitor systems and identify performance issues proactively
• Work within strict time frames for implementation and resolution and elevate incidents within defined timeframes
• Test all changes to networks, hardware, software and hosted applications
• Maintain the necessary project and solution plans and documentation of all system builds and modifications
• Build trust and establish authentic relationships through own behaviors and actions to enhance the relationship with external and internal customers
• Acts as an effective spokesperson in dealing with external stakeholders (IT associations, 3rd party suppliers)
• Liaising with customers and suppliers for proposing the healthcare IT solutions as per the requirements
• Studying workflows and suggesting improvements to achieve operational efficiency for the clients in consultation with the suppliers

The Person Requirements:

The minimum requirements for a suitable candidate to fit this role are highlighted below;

Education: Minimum of Bachelor’s Degree in a related IT discipline

Experience: Minimum of 5 years dedicated experience related to IT  solutions sale and  technical implementations and support

Skills and Hands on Experience

• Certifications in Microsoft/Cisco/ITIL is an advantage
• Experience with desktop and server operating systems i.e. Windows and Cisco Network Environment
• Ability to conduct research into a wide range of computing issues as required
• Knowledge of Microsoft Active Directory, DNS, DHCP, Group Policy and SQL Server
• Ability to gather relevant information systematically to troubleshoot and resolve issues
• Ability to work in a team and independent environment
• Good analytical, problem solving and decision making skills
• Strong virtualization experience using Hyper-V, VM Ware and Citrix Xen App
• Experience working with NetApp, SAN, NAS storages
• Ability to maintain good working relationships with third party service providers and vendors
• Broad knowledge of technical, developmental, application, business and current trends in IT
• Highly mature with strong interpersonal skills