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  • Retail Operations Manager at African Management Services Company (AMSCO)

  • Posted on: 27 November, 2018 Deadline: 15 December, 2018
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  • AMSCO was established in 1989 by the United Nations Development Programme (UNDP), International Finance Corporation (IFC) and the African Development Bank (AfDB) as the implementing arm of the African Training and Management Services (ATMS) project; a resourcing, outsourcing, financial inclusion, expatriate management, consulting and capacity development initiative of the UNDP.
    AMSCO is a pan African organization that provides integrated human capital development solutions to private and public businesses across sub-Saharan Africa. With HQ in Amsterdam and presence in 28 African countries, AMSCO has over 28 years evolved to become the leading advisory solutions provider; working to address the issue of talent deficit, market systems and capacity failures through management and skill development.
    AMSCO works as an enabler with the continents key stakeholders, governments, public and private institutions and other multilateral institutions that share the same development goals, with the aim of assisting African organizations both public and private to become globally competitive, profitable and sustainable.

    Retail Operations Manager


    Job Summary:

    The Retail Operations Manager has the overall responsibility for the day to day operations of all our client stores, all permanent and portable retail areas across the country. Oversee and effectively manage retail staff.

    The role:

    • Prepare budget on a yearly basis and submit weekly and monthly reports and updates.
    • Create a strategic and cohesive product line.
    • Responsible for establishing and maintaining systems and procedures, forecasting, controlling costs and generating reports as required by the organization.
    • Developing a professional and knowledgeable staff by training, planning, disciplining of employees and appraising job results.
    • Provide strategic analysis of consumer preferences and buying patterns to enable detailed consumer demand planning.
    • Create strong partnerships with licensed vendors.
    • Secure merchandise by implementing security systems and measures.
    • Work closely with Promotions Department to assist with the giveaway items.
    • Manage inventory on an ongoing basis based on objectives of the organization.
    • Prepare annual purchase plan and meet on a quarterly basis with Ownership and Team Executives.
    • Identify business opportunities through analysis, market research, sales performance and trends.

    The candidate:

    • The ability to manage in a diverse environment with a focus on team concept, client and customer service.
    • Strong leadership, business, and technical acumen, ability to motivate a team to achieve goals and has flexibility to work with all levels of personnel and management.
    • Excellent communication skills both oral and written.
    • Knowledge of Counterpoint, Point of Sale and Inventory Management System would be an asset.
    • Excellent organizational skills and detail oriented.
    • Bachelors Degree in Business, Administration, Marketing or similar field.
    • A minimum of 8 years experience in a retail environment

    Method of Application

    If you are a seasoned Brand Professional looking to work with great people where you will be challenged to learn, work and play and have plenty of fun, then share your resume and cover letter.
    Interested and qualified candidates should forward resume and cover letter to  Please indicate job title at the subject bar.

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