Admission Officer at Greensprings School

Description:

Job Description

We are looking for a pleasant Admission Officer to undertake all administrative duties at the Admissions office. You will be the “face” of the organisation for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Receive and welcome visitors to the main office and answer their questions about school while evaluating potential candidates
• Greet and welcome guests
• Respond to online enquiries
• Prepare references and transcripts on request.
• In charge of receiving emails, screening, redirecting and making official telephone call
• Receiving and directing students / parents / visitors to appropriate departments after conducting preliminary interviews.
• To maintain the record of the entries in the premises
• To communicate with authorities during emergency situations.
• Confirming delivered and outgoing correspondence
• Telephone enquiries on admission and other aspects of the school
• Conduct school tours if desired
• Make appointments between school officials and parents or visitors
• Update staff students records
• Perform other job-related duties as assigned.

Requirements

• Knowledge of office management and record keeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Any relevant degree and  additional qualifications will be an added advantage