Front Desk/Admin Officer at Merit Telecoms

Job Description

• We are looking for a pleasant Front Desk/Office Admin Officer to undertake all receptionist and administrative duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very receptive, warm and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.
• In addition to the above requirements, the candidate will be responsible for:
• keeping front desk tidy and presentable with all necessary material
• Greeting and welcoming desks as they approach the front desk
• answering questions and addressing complaints

General Requirement, Qualification & Skills

• One year (min.) experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational abilities
• Customer service orientation
• Minimum qualification – OND
• One year minimum relevant experience