Chief Executive Officer at LeadHire Limited

LEAD ESC LTD – a foremost executive search company working on behalf of our client an indigenous long existing computer hardware, software and solar panel procurement, sales, marketing and distribution company is looking to hire a high level experienced and innovative thinking CEO.

The CEO should be an enthusiast, whose interest is to drive business and enable such business to compete effectively in an increasingly competitive market and driven by passion to build the organizations brand.

FUNCTION
Executive

REPORTS TO
The Board of Directors

PURPOSE OF THE JOB
The purpose of the CEO job role is to oversee the company's operations in hardware, software including sourcing / procurement, sales and distribution, global delivery and strategic management functions.
The successful candidate will make strategic decisions on behalf of the company by generating business leads, liaising with both existing and prospecting clients as well as ensure positive market feedback and brand perception.

PRINCIPAL RESPONSIBILITIES
STRATEGIC MARKETING

• Create and execute innovative sourcing strategies and marketing plans that drive sales, awareness, engagement and product adoption. Partner with cross-functional stakeholders including product manufacturers, freight companies, user experience, design, analytics and leadership to drive product roadmaps, strategy and execution.
• Develop a go-to-market playbook for the existing product address quick wins with regards to sales enablement
• Ability to manage product positioning, pricing, promotion and sales enablement
• Market count, background research and zoning for network expansion
• Maximize distributor coverage

CUSTOMER SERVICE

•  Ensure high quality customer service standard for the network
•  Monitor client retention rates and organize regular customer engagements
• Develop actionable, data-driven insights to inform product and marketing strategy. Leverage marketing insights to better understand customers and represent the voice of the user.
•  Build and annually review a stable and effective Distribution Partner Landscape, where distributors complement each other with their strategic differentiation towards regions, reseller segments and product groups
• Oversee the planning, implementation, execution and evaluation of special projects

BRAND MANAGEMENT

• Building and sustaining a reputable image for the brand within identified markets to gain favorable market share and gain customer trust & loyalty for the brand.
• Ensure that the brand is visible, positive and compliant on all material/support
•  Maintaining a visible brand identity by ensuring uniformity for internal & external branches based on the Group brand manual.

ADVERTISING & COMMERCIAL COMMUNICATION

• To manage media planning and media buying for communication materials
•  Monitor & evaluate the impact of each media campaign

INDUSTRY RESEARCH & STUDIES

• To provide relevant industry related information that may guide the development and introduction of tailored and innovative products for target markets
• Direct market analysis and research to identify trends and opportunities in the industry
• Mystery shopper activities to measure brand acceptance, collect feedback on brand perception & acceptance, monitor competition and stay up-to-date with trends to strategically position ourselves favorably within existing and new markets

EVENTS & SPONSORSHIP

• Organize & partner events that support the company’s objectives for clients, products,
• services/brand all through the year
• Organize internal events to sustain customer loyalty and brand love
• Develop and participate in corporate social initiatives to provide support and
• Development for host communities within the environment

KEY PERFORMANCE INDICATORS

• Brand awareness & perception management
• Customer satisfaction
• Customer loyalty & retention
• Feedback monitoring – to and from all touch points and to all stakeholder

SKILLS REQUIRED

• An excellent leader and communicator, with demonstrated talent at building collaborative partnerships internally and externally
• Excellent strategic planning, team development & communication
• At least 5 years proven track-record on a senior management role, with a total of 10 years in sales, marketing and building partnerships
• Technical Skills: Marketing Project Management, Analytical Skills and Organizational Effectiveness.
• Strategic Management and an eye for Opportunity: Setting strategic directions/ Staff management / Preparing and managing a budget

PERSON SPECIFICATION

• Minimum of 10 years of sales experience, of which 5 years should be in a decision making position.
• Relevant Bachelor degree required.  MBA preferred.
• Must possess a cerificate in sourcing / procurement
• Same industry experience
• People Management Experience – managing, mentoring, developing people and a high performing team.
• Financial management experience – develop and manage operating plans and budgets