As the Customer Advocate, drives customer-centric and ensures the customer experience and requirements are well considered during the project execution cycle and processes.
Creates a culture of
Mission:
Contribute to the sustenance of the MTN brand by providing high-quality customer care to all MTN’s customers through assigned media or within a designated location.
Descripti
Job brief
We are looking for a customer-oriented service representative whom will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that ou
Job Responsibilities
Oversee all aspects of branch operations, ensuring smooth functionality within assigned responsibilities.
Meet and exceed revenue targets established for the branch.
Responsibilities
Respond promptly to customer inquiries via various communication channels such as email, SMS, and phone calls
Maintain detailed records of customer interactions, transactions,
Job Description
Provide information and support to prospects, guiding them through the buyer journey till they become enrolled students.
Take all necessary actions to grow enrolment number.
The ideal candidate must have excellent communication skills, a strong command of social media platforms, and a passion for delivering exceptional customer service:
Description
We seek to recruit a Manager to oversee all Communications, Public Relations and Branding activities in the organisation
LEAP Africa offers innovative leadership and wor
Job Summary
To consult and effectively manage a range of queries from staff and managers concerning terms and conditions and HR policies and practices.
Ensure employees are engaged through imp
Job Description
We are looking for an experienced Customer helpdesk team lead to provide excellent customer service.
You would be responsible for providing outstanding customer service by lead
ABOUT THE ROLE
The Customer Service Representative is responsible for answering incoming calls from various customers in a pleasant and professional manner. Understand different Paga products and s
JOB DESCRIPTION
Provide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.
Build and and maintain positive relationships.
Job Description
Answering customers’ questions by phone, email, web chat or face-to-face
Selling products or services and taking payments
Monitoring overall customer satisfaction level
Duties and Responsibilities
General Administrative Work:
Open and maintain patient records
Handle complaints, provide appropriate solutions and alternatives within the time limits and follo
Job Responsibilities
Assist the Manager with sales and customer support
Responsible for all customer engagement pertaining to the company’s products and services.
Respond to customer q
Job Description:
We are looking for a dedicated and customer-focused individual to join our team as a Customer Success Manager. As a Customer Success Manager, you will be responsible for nurturing
Job Purpose
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing ch