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Welcome to Platinum Careers, leaders in professional HR Services. Over the years we have supported many of the country’s top organizations to recruit, source and manage the highly-skilled talent they need to succeed in an increasingly competitive world. Global Reach, Local Touch We are a Human resource consulting company with head office in Ikoyi...
Our client is seeking a Program Manager who will be responsible for building a world-class team, working closely with stakeholders across the company to plan the development and delivery of software releases. Your primary focus in this role will be to own the management and reporting cross-functionally of all stages of the development and release lifecycle as well as conducting training for developers and other personnel. You will work with engineers, product managers, designers, and the executive team to bring clarity and insight into the delivery of product and project deliverables. You will also evangelize and support our product development process, as well as serve as the owner and subject matter expert on our agile framework and guidelines.
Responsibilities:
You will be responsible for
Qualification
Requirements:
Our client is seeking thire a customer service Manager. As the Manager, you are required tmotivate, inspire and generally lead a team of people as well as dealing with any customer enquiries that head your way.
The customer success team lead is an experienced individual that brings together a diverse range of skills such as operational management, customer satisfaction, technology and engineering, technical support, customer relationship management (CRM), stakeholder relationship management and business process improvement etc.
The perfect manager is one whcan critically analyze processes and manage relationships tensure they get fix. You will be required twork with our Partnership, growth, finance and engineering team tensure that our customers are delighted.
We need a strategist, whcan motivate self and team tdeliver a customer experience with proactive strategy and execution and make sure that the important is not completely subsumed by the urgent, that the fires of the day does not engulf the team’s entire focus.
Responsibilities
Qualification
Required Skills
Time Management
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