Fresh Jobs at Netcom Africa

Location: Victoria Island, Lagos

Details

• To support and maintain internal IT architecture.  This position is also responsible for administering desktops support as well as all company servers, printers, phones, and other peripherals.

Responsibilities

• Configures, tests, and maintains LAN/WAN equipments and related services
• Identifies, diagnoses, and resolves network problems
• Create and maintain comprehensive documentation for all implemented networks
• Provide network–related user issues as escalated
• Assist in network project design and implementations
• Maintain and support company’s LAN/WAN environment
• Daily maintenance and problem resolution
• Maintain necessary documentation on both network issues and projects assigned
• Maintain and troubleshoot Apple servers (Open Directory) for a middle-sized environment (less than 200 computers)
• Set-up of computers for staffs
• Troubleshoot application and hardware issues on both user and server levels
• Aid in maintaining that all servers/computers/peripherals are in good working condition
• Perform servers and other computer asset maintenance (regular and ad-hocs)
• Maintain hardware and software updated inventory
• Resolve all application (emails, applications, etc) related issues
• Participate in designing and implementation of various systems/application projects as requested by the client

Requirements

• Minimum of 3 years experience in IP network maintenance and
• Must be a team-player
• Certification on Apple environment is a plus
• Excellent troubleshooting skills

Skills Required:

• Understanding of wires and wireless basic networking
• Ability to use an Apple Macintosh system
• Ability to manage and support 1st and 2nd level issues on an Apple Macintosh system & Microsoft Windows System
• Basic understanding of Directory Services on both Windows (Active Directory) and Macintosh (Open Directory)
• Understanding of hardware configuration of both Apple and Windows devices is highly desirable
• Intermediate understanding of DNS, DHCP, Filesharing (with or without SAMBA)
• Ability to support basic applications like MS Office and others
• Advance knowledge in routing (EIGRP/OSPF) and switching (VLAN’s, STP, etc)
• Advanced knowledge in SNMP and other network management protocols/systems
• Advanced knowledge in QoS principles and use of different QoS appliances
• Able to identify network issues, propose and implement actions to resolve the problem
• Experienced and knowledgeable on different wireless technologies (802.11 a/b/g/n/ac) design, implementation, optimization and troubleshooting
• Certifications (CCNP/CCDA/CCIP) is a plus

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Location: Victoria Island, Lagos

Short Summary of the Job

• Reporting to the Head of Engineering, this role will be responsible for participating in IP network operation, infrastructure connectivity and security planning as well as development.

Key Duties & Responsibilities

• Participate in IP network operation, infrastructure connectivity, security planning as well as development
• Support network design and implementation for core and client networks
• Ensure all IP devices are secured and within operational limits
• Support daily IP network operation, project management and services monitoring
• Conduct network analyzing and troubleshooting
• Coordinate with Regional IP Registry
• Document all network changes
• Other task assigned by line manager.

Requirements
Education and/or Professional Qualification:

• Bachelor's degree in Electronics/Communications/Network/Computer Engineering (or equivalent)
• IP Certification, preferably from Cisco on CCNP level equivalent or above.

Essential Skills/Knowledge:

• A minimum of 5 years of experience in IP Network and System Support
• LAN/WAN technology including: TCP/IP (routers, configuration and setup), Security (firewalls – Cisco, Juniper, Barracuda), Network management (switches, hubs, fiber-optic, cabling, packet sniffing)
• Advanced knowledge in Router, Catalyst, Load Balancer, Firewall, Security, Internet Connection, EIGRP, OSPF, BGP4, VPN, Frame Relay, TCP/IP, LAN/ WAN, VLAN, Spanning Tree, Ethereal
• Knowledge in Unix/ Linux, Shell script, IDS, QoS, Video/ Streaming Protocols,
• Experience designing last mile access solutions for different environments (DSL, microwave radio, PTP and PTP radio, fibre etc.)
• Strong written and oral communications skills in English
• Willing to perform work or provide support outside office hours
• Highly motivated and resourceful
• Must be a team player and be able to prioritize different request and requirements.
• Hand-on design and operation of network like BGP and MPLS

Desirable Skills/Knowledge:

• Experience in ISP and managing a sizable IP network
• Experience in liaising with Regional IP Registry (APNIC, RIPE, AfriNIC etc)
• Knowledge of structure cabling and VoIP.