Head, Technology at Sankore Global

Key Responsibilities
Technology Strategy & Leadership

• Define and execute a multi-year technology roadmap aligned with business growth and scalability goals.
• Translate business needs into technology solutions and digital initiatives.
• Establish technology governance frameworks, standards, and policies across the organization.
• Drive digital transformation initiatives across all business units.
• Evaluate emerging technologies (AI, automation, cloud tools) for potential adoption.
• Provide strategic advisory to executive leadership on technology investments and risks.
• Develop and manage the technology budget, ensuring cost optimization and ROI.
• Create a technology risk register and oversee mitigation strategies.

Automation & Process Optimization

• Map and analyze end-to-end business processes to identify automation opportunities.
• Design and implement workflow automation solutions across operations, finance, HR, and investment functions.
• Deploy and manage RPA bots, low-code applications, and integration tools.
• Standardize processes to ensure consistency before automation implementation.
• Monitor and optimize automation performance, including error handling and exception management.
• Measure and report efficiency gains, cost savings, and productivity improvements from automation initiatives.
• Collaborate with departments to redesign workflows for maximum automation impact.
• Build internal capability for automation adoption and user training.

Network Architecture & Setup

• Design and implement secure, scalable, and high-performance network infrastructure across all office locations.
• Oversee setup and configuration of LAN, WAN, VPNs, firewalls, and wireless networks.
• Ensure optimal network availability, bandwidth management, and performance optimization.
• Establish network standards, protocols, and documentation.
• Manage network segmentation to enhance security and performance.
• Lead expansion or redesign of network infrastructure to support business growth.

IT Infrastructure Management

• Oversee the deployment and maintenance of core IT infrastructure including servers, storage systems, and cloud environments.
• Manage on-premise and cloud infrastructure (e.g., AWS, Azure) to ensure scalability and reliability.
• Ensure high system uptime and availability through proactive monitoring and maintenance.
• Implement and maintain backup, disaster recovery, and business continuity plans.
• Monitor infrastructure performance and implement upgrades as needed.

Hardware & Asset Management

• Manage procurement, deployment, and lifecycle of IT hardware (laptops, desktops, servers, networking devices).
• Establish and maintain an IT asset management system to track hardware usage and condition.
• Ensure standardization of hardware across the organization for efficiency and supportability.
• Oversee maintenance, repairs, and replacement of hardware assets.
• Optimize hardware utilization and ensure cost-effective procurement strategies.

Network & Infrastructure Security

• Implement and maintain network security measures including firewalls, intrusion detection systems, and endpoint protection.
• Monitor network traffic for security threats, vulnerabilities, and breaches.
• Enforce access controls, authentication protocols, and data protection measures.
• Conduct regular security audits, vulnerability assessments, and penetration testing.
• Ensure compliance with data protection policies and IT security standards.

Systems & Infrastructure Management

• Oversee the selection, implementation, and integration of core business systems (CRM, ERP, PMS).
• Ensure system interoperability through APIs and middleware solutions.
• Manage cloud infrastructure, hosting environments, and system scalability.
• Monitor system performance, uptime, and reliability, implementing improvements where needed.
• Establish disaster recovery and business continuity plans.
• Maintain IT asset management systems and ensure optimal utilization.
• Oversee system upgrades, patches, and lifecycle management.
• Ensure proper documentation of all systems, configurations, and processes.

Data Management & Reporting Enablement

• Develop and implement data governance frameworks to ensure data quality, accuracy, and security.
• Design and deploy automated dashboards and reporting systems for business units.
• Integrate data across systems to create a single source of truth for decision-making.
• Support advanced analytics initiatives by ensuring data availability and structure.
• Define data standards, ownership, and access controls across the organization.