Fresh Jobs at Access Solutions

Department: Corporate Services & Development

Responsibilities

• The Business/ICT Process Manager shall be responsible for managing and executing process development in Access Solutions Ltd.
• The Business / ICT Process officer will provide documentation and process documentation for an ongoing project.
• Other responsibilities will include business process review/improvement, organizational design and coordination, performance tracking, organizational learning & knowledge management, culture management and succession planning.

Specifically, the responsibilities shall include to:

• Develop process models including maturity and continual improvement programs for departments in the company
• Drive the executions of strategic initiatives on which strategic objectives are anchored.
• Coordinate the process of cascading corporate objectives to all staff performance indicators
• Track/Monitor the performance measures and indices of all staff on a periodic basis
• Ensure the compliance of organizational culture that enables employees to perform in accordance with the company’s objectives.
• Define and apply a structured process management approach and methodology to build and monitor Access Solutions Ltd’s processes and procedures
• Identify additional customer needs that were previously unrecognized by the business owners and involve business owners in developing solution options.
• Develop structure and order to undefined problems and/or large scale problems, making them easier to address and solve.
• Constantly improve methodologies and measurement frameworks
• Communicate change and provide training to impact business units
• Anticipate issues and risks and act to mitigate these quickly; handle any unforeseen roadblocks swiftly and effectively.
• Identify end- to-end re-engineering opportunities across the business
• Manage all auditing efforts for Access Solutions Ltd’s processes, procedures and internal documentation
• Direct Team's work efforts towards customer outcomes and expectations.

Qualifications, Skills & Competencies

• Bachelor's Degree in any Social Science or any related discipline, Masters will be an added advantage;
• Minimum of 3 years' experience in extensive Business/ICT Process Management and Functionality
• Experience in training and curriculum development is preferred
• Strong Project Management Skills
• Should have high energy and sense of urgency
• Excellent Written and oral communication
• Strong analytical skills; ability to read and interpret complex written information
• Expert in all Microsoft Office Programs including, but not limited to: MS Word, MS Excel, MS Outlook, Power Point, Visio, Access.
• Ability to actively transform innovative ideas to reality
• Must be flexible and able to adapt to the needs of the business, analyze and interpret data efficiently
• Proven track record of leading and making significant contribution to successful delivery of project
• Must be a self-starter and be able to prioritize activities to suit the dynamic business conditions of Access Solutions Ltd.
• Project Management knowledge

go to method of application »

Job Description

• Develop a website traffic plan and create goals and benchmarks to meet
• Generate monthly reports on our marketing campaign’s performance
• Optimize website and social media channels for SEO as well as usability
• Analyze key metrics that unit our website traffic and our service quotas
• Handling social media, public relation efforts, and content marketing.
• Developing and managing advertising campaigns.
• Developing each marketing campaign from start to finish.
• Measure the success of every social media campaign and report weekly
• Handling social media, public relation efforts, and content marketing.
• Building brand awareness and positioning.
• Develop relevant content topics to reach the company's target customers. Create and manage all published content (images, video and written). Monitor, listen and respond to users in a “Social” way while cultivating leads and sales
• Communicate with our Director and Consultant about marketing goals and results
• Monitor SEO and user engagement and suggest content optimization

Required Skill Set

• Bachelor's degree in Marketing, Communication, or related field
• 2+ years’ experience in digital marketing and social media
• Strong familiarity with the business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)
• Knowledge of project management and web design best practices
• Understanding of social media metrics; able to interpret the results and take action to increase effectiveness of social media campaigns
• Strong written and verbal communication skills
• Good understanding of social media KPIs
• Understanding of SEO and web traffic metrics
• Define most important social media KPIs
• Project Management knowledge

go to method of application »

Reports to: Project Officer
Duration: Indefinite
Slot: 2 Openings

Role Purpose

• Be a part of the Project team to carry out project management, business analysis, system analysis, quality assurance, business and process documentation, social media/web management duties.
• This role will support primary and secondary level information technology projects in various sectors.

Responsibilities
Project Management:

• Support monitoring of project phases and software development life cycle
• Supporting software quality assurance test validation
• Supporting post project deployment monitoring, evaluation and learning
• Supporting project documentation ranging from initial phase to closure phase
• Preparing of presentations and recording of project meeting minutes.

Business and System Analysis:

• Collection of client requirement and functional requirement documentation
• Interpretation of client requirement into software development specification
• Documentation of interpreted requirements into valid process flows
• Social Media/Web Management
• Content creation for social media platforms and blog posts
• Engaging social media community on all platforms
• Communications: As a member of the project team, you will be required to make contact with clients at different levels.

Key Internal Relationships:

• Business development team, Quality assurance team, technology team, customer support team

Qualifications

• A Bachelor's Degree/HND in a recognized institution

Experience:

• Six (6) months to one (1) year experience in project management and information technology.

Skills:

• Basic to intermediate project management skills
• Good understanding of software development life cycle
• Strong analytical skills; ability to read and interpret complex written information
• Basic working knowledge of Microsoft Project or other project software
• Use of tools like Lucid chart, Smart draw etc. for software representation
• Proficiency in all Microsoft Office Programs including, but not limited to: MS Word, MS Excel, MS Outlook, Power Point, Visio
• Excellent content and report writing skills
• Good social media management and community engagement skills
• Should have high energy and sense of urgency
• Excellent oral and written communication skills.