Job Opportunities at E'sorae Luxury

Job Description

• We are looking for an aggressive, challenge-driven Sales Executive who will generate revenue for the company from its retail outlets and meet the outlets sales quotas

Responsibilities

• Conduct market research and identify target audience, business opportunities, evaluate customer needs and prospects
• Actively seek out new sales opportunities through cold calling, networking and social media
• Receive walk-in customers, identify client needs and attend to all inquiries
• Provide accurate information concerning products and service offerings
• Manage product orders and deliveries
• Ensure products are adequately stocked
• Cross-sell products to customers
• Develop and maintain the store customer base
• Source for clients online
• Revert customer feedback to the Supervisor/Customer Care Unit

Requirements

• Minimum of HND/OND
• Minimum of a one (1) year sales experience
• Must have an excellent verbal communication skill
• Must have the ability to work under pressure and in a fast-paced environment
• Must be flexible to work shifts
• Must have a good understanding of the retail sales process
• Must a possess an excellent customer service skill
• Must have a strong persuasive ability.

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Job Description

• We are looking for a genuinely compassionate, patient and empathetic Customer Service Officer who are both effective and efficient in troubleshooting and advocating for clients, ensuring high standard service and customer satisfaction

The candidate will be responsible to:

• Provide accurate and detailed product and service information to clients
• Handle all incoming calls, responding to inquiries, complaints and orders promptly
• Resolve customer issues regarding the Company’s products and services
• Proactively identifying possible problems regarding products and services before they occur and working towards to implementing corrective measures
• Survey and assess customer behavior and needs periodically
• Develop and maintain a robust database of customer data and interactions
• Generate sales lead that develop into new customers, meet the customer service team target
• Constructively follow up with customers; cross selling and up selling and provide after sales service
• Manage and maintain customer relationship and ensure customer

Requirements

• Minimum of a Bachelor’s Degree in relevant course
• Minimum of a second class upper in first degree
• Must have a strong verbal communication and presentation ability
• Must be passionate about helping people
• Minimum of a two (2) year experience in Customer Service
• Must be patient and able to handle irate customers.

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Job Description

• We are looking for an experienced, goal-driven Sales Team Lead who will translate the Company’s business objectives into actionable plans; executing the following responsibilities:

Job Responsibilities

• Develop and implement key sales growth strategies and action plans
• Build and maintain business/customer relationships
• Manage and coordinate the Sales team to meet revenue objectives of the Company
• Set activities and revenue targets for the sales team and ensure individual and team sale quotas are consistently met or exceeded
• Prepare constructive sales report to the Management
• Build and maintain a formidable sales team at all times
• Advise on discounts and price changes
• Make proposals and presentations for potential clients
• Partner with customers to understand their business needs and objectives
• Liaise with Human Resources to identify training needs of the sales team
• Monitor sales performance of the team
• Prepare sales projection periodically
• Advise the Management on growth strategies and implementing action plans
• Identify new market opportunities and key improvement areas in the sales process
• Liaise with the Marketing Unit to reach target population

Job Requirements
The right candidate will require the following;

• Minimum of three (3) years working experience in Sales
• Must possess excellent leadership skill
• Must have an extreme competitive nature and a passion for sales
• Excellent negotiation and presentation skills
• Must be very, personable, social-able and pleasant