Sales and Marketing Roles at Adexen Recruitment Agency

Job Reference: 1242
Industry: Logistics & Supply Chain
Function: Commercial & Communication

Job Description

• Operating as the lead point of contact for any and all matters specific to your key customers
• Building and maintaining strong, long-lasting customer relationships
• Negotiating account management contracts and agreements to maximize profit
• GROUP is looking for a passionate Sales Manager Key Accounts who will partner with our customers and ensure their long-term success. The Sales Manager Key Accounts is to manage a portfolio of assigned key-customers, develop new business from existing clients and actively seek new opportunities.
• The responsibilities include developing strong relationships with key-customers, connecting with key business executives and stakeholders and preparing sales reports. You will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.
• Ultimately, a successful Sales Manager Key Accounts should collaborate with the complete commercial organization to achieve sales quotas and grow our business.

Responsibilities

• Operate as the lead point of contact for any and all matters specific to your customers;
• Build and maintain strong, long-lasting customer relationships;
• Negotiate contracts and close agreements to maximize profit;
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors;
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders;
• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas;
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
• Prepare reports on account status;
• Identify and grow opportunities within territory and collaborate with the commercial organization to ensure growth attainment;
• Assist with high severity requests or issue escalations as needed.

Expectations

• BA/BS Degree in Business Administration, Sales or relevant field;
• Formal training with Spin Selling, TACK Xerox, Kenneth Smit or Miller Heiman is a distinctive advantage;
• Proven work experience as an Sales Manager or Account Manager Key Accounts or other relevant experience;
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level;
• Solid experience with CRM software and MS Office (particularly MS Excel);
• Experience in delivering client-focused solutions based on customer needs;
• Proven ability to manage multiple projects at a time while paying strict attention to detail;
• Excellent listening, negotiation and presentation skills;
• Excellent verbal and written communications skills;

Offer

• Attractive package.

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Job Reference: 1240
Industry: Logistics & Supply Chain
Function: Commercial & Communication

Job Description

• The Client Support Executive Key Accounts is responsible for managing an array of accounts; achieving high sales targets, meeting with customer’s SLA and surpass them.
• He will also oversee and control the work of the dedicated commercial organization that is appointed to group’s Key Accounts.
• Therefor he is also responsible for enlarging share of wallet at existing clients and leading the team’s productivity.

Duties

• Leading, training, and managing other members of the commercial team and dealing with any issues that may arise;
• Responsible for managing several accounts and being the face of the company to many key clients;
• Championing the customer/client at all levels internally and training the commercial team to efficiently represent the customer;
• Achieving high sales targets and goals while motivating the commercial team to do the same;
• Building new business relationships using existing industry contacts;
• Managing employer’s client relationships and providing clients with excellent service and support;
• Feeding back all suggestions for improvement and market research to senior staff;
• Ensuring they are aware with all competitive activities within accounts and preventing attrition;
• Increasing employers share of wallet at existing key-clients.

Expectations

• Degrees in Business, Marketing, or any other related fields are typically required;
• Formal sales training with Spin Selling, Kenneth Smit, TACK, Xerox or Miller Heiman is a distinct advantage;
• Excellent verbal and written communication skills in English is mandatory;
• Ability to lead and motivate a small team would be an advantage;

Offer

• Attractive package.

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Job Reference: 1241
Industry: Logistics & Supply Chain
Function: Commercial & Communication

Job Description

• Responsible for planning, development and implementation of all of the GROUP’s (Social)marketing strategies, marketing communications, and public relations activities, both external and internal. Oversees development and implementation of support materials and services for chapters in the area of marketing, communications and public relations. Coordinates at the strategic and tactical levels with the other functions of the GROUP.
• The position reports to the Chief Commercial Officer and serves as a member of the commercial management team. This position participates with the Board of Directors, Executive Director and other management staff in charting the direction of the GROUP, assuring its accountability to all constituencies, and ensuring its effective operation.
• Within the GROUP, the position has primary working relationships with the Chief Commercial Officer, commercial management team and the service providers. Outside the agency, the position coordinates, primarily, with the media and key-accounts.

Responsibilities
Responsible for creating, implementing and measuring the success of:

• A comprehensive marketing, communications and public relations program that will enhance the Group’s image and position within the marketplace and the general public, and facilitate internal and external communications;
• All GROUP marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth.
• Ensure articulation of GROUP’s desired image and position, assure consistent communication of image and position throughout the GROUP, and assure communication of image and position to all constituencies, both internal and external.
• Responsible for editorial direction, design, production and distribution of all GROUP publications.
• Coordinate media interest in the GROUP and ensure regular contact with target media and appropriate response to media requests.
• Act as the GROUP’s representative with the media.
• Coordinate the appearance of all GROUP print and electronic materials such as letterhead, use of logo, brochures, etc.
• Develop, coordinate and oversee programs, technical assistance and resource materials to assist chapters in the marketing, communications and positioning of their activities.
• Provide counsel to chapters on marketing, communications and public relations.
• Ensure that the GROUP regularly conducts relevant market research and coordinate and oversee this activity. Monitor trends.
• Leads projects as assigned, such as cause-related marketing and special events.

Planning and budgeting:

• Responsible for the achievement of marketing/communications/public relations mission, goals and financial objectives. Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Chief Commercial Officer and the Executive Board.
• Develop short- and long-term plans and budgets for the marketing/communications/ public relations program and its activities, monitor progress, assure adherence and evaluate performance.
• Recommend short- and long-term GROUP goals and objectives to the Chief Commercial Officer
• Develop, implement and monitor systems and procedures necessary to the smooth operation of the marketing/communications/public relations function.
• Keep informed of developments in the fields of marketing, communications and public relations, not-for-profit management and governance, and the specific business of the GROUP and use this information to help GROUP operate with initiative and innovation.

Expectations

• Minimum of 7 years experience in marketing, communications or public relations with demonstrated success, preferably in the supply chain management sector. Graduate Degree in a related field is highly desired.
• Demonstrated skills, knowledge and experience in the design and execution of (social) marketing, communications and public relations activities;
• Strong creative, strategic, analytical, organizational and personal sales skills
• Experience developing and managing budgets, and hiring, training, developing, supervising and appraising personnel;
• Demonstrated successful experience writing press releases, making presentations and negotiating with media;
• Experience overseeing the design and production of print materials and publications;
• Computer literacy in word processing, data base management and page layout;
• Commitment to working with shared leadership and in cross-functional teams. Strong oral and written communications skills;
• Ability to manage multiple projects at a time;

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Job Reference: 1239
Industry: Oil & Gas
Function: Commercial & Communication

Job Description

• The Lubes Sales Manager is responsible for the planning, controlling and leading all lubricant sales and marketing activities in the Country.
• He formulates and implements business and strategic plans in each area, integrates new business into the existing business. Coordinates advertising and sales promotion, lubricant brand and identity in the assignment market.

Key Accountabilities
Strategy Development, Business Planning & Implementation:

• Take ownership of the overall Market segmentation process and the implementation of agreed strategies on an overall basis periodically update and segmentation study with the Brand and Marketing coordinator.
• Formulate and implement tactical and strategic lubricants plans throughout the targeted business segments with the greatest potential to improve profitability, positioning and market share.
• Grow the business whilst making sure that there is sufficient growth of revenue to maintain profitability.

Business Management & Results:

• Direct responsibility for management and profitable growth of lubricant activities in the Country
• Direct responsibility for achievement of plans and targets, including operational measures such as market share, Earning, Gross margin contribution, credit control etc
• Work closely with the MBU’s Retail/C&I team and grow our market share.
• Review the Country’s monthly Lubricants business and provide commentaries and action plan to both Finance and Planning analyst and S&M Manager
• Reports and provides feedback (Market conditions, sales information in Nigeria, prospecting activities, credit terms, competitors’ price, competitors’ data, technical services as driven by the market) to both the Sales & Marketing Manager, the C& I Manager and the Brand Coordinator.
• Leads efforts to regularly communicate the operational excellence focus making sure that every S&M staff, customers, distributors and resellers in Nigeria are fully conversant with concepts, processes and compliance requirements and lubricant knowledge training.
• Assist in the development and implementation of marketing plans.

Knowledge Management & Networking:

• Grow strong relationships with business and public leaders. Communicate regularly with our biggest customers making sure that they are invited to business and social events throughout the year.
• Perform specific tasks as assigned by Supervisor
• Promote and support company image standards
• Follows all Company policies and procedures
• Composes and processes routine correspondence
• Utilize personal computer in windows system and electronic mail
• Communicate effectively with supervisors and co-workers.

SHE Standards:

• Implement and monitors corporate safety standards and programs for all customers. Complies with the SHE Corporate standards and incorporates into daily guidelines.

Brand Management:

• Ensure Advertisement and Sales promotion spending is aligned to marketing plan aspirations by working closely with Brand Coordinator

Expectations

• Minimum of B.Sc Degree or equivalent
• 5 - 10 years on relevant experience in Sales & Marketing
• Product Knowledge
• People leadership
• Sales & marketing mastery
• Analytical skills
• Financial awareness
• Entrepreneurship
• Creative thinking
• Customer focus/orientation
• Advanced PC usage
• Must be sharp, intelligence and eloquent in communication
• Must be able to socialise with people
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Must be able to travel long distances at short notice
• Must be fit and alert.