Key Account Manager at Adexen

Job Reference: 1240
Industry: Logistics & Supply Chain
Function: Commercial & Communication

Job Description

• The Client Support Executive Key Accounts is responsible for managing an array of accounts; achieving high sales targets, meeting with customer’s SLA and surpass them.
• He will also oversee and control the work of the dedicated commercial organization that is appointed to group’s Key Accounts.
• Therefor he is also responsible for enlarging share of wallet at existing clients and leading the team’s productivity.

Duties

• Leading, training, and managing other members of the commercial team and dealing with any issues that may arise;
• Responsible for managing several accounts and being the face of the company to many key clients;
• Championing the customer/client at all levels internally and training the commercial team to efficiently represent the customer;
• Achieving high sales targets and goals while motivating the commercial team to do the same;
• Building new business relationships using existing industry contacts;
• Managing employer’s client relationships and providing clients with excellent service and support;
• Feeding back all suggestions for improvement and market research to senior staff;
• Ensuring they are aware with all competitive activities within accounts and preventing attrition;
• Increasing employers share of wallet at existing key-clients.

Expectations

• Degrees in Business, Marketing, or any other related fields are typically required;
• Formal sales training with Spin Selling, Kenneth Smit, TACK, Xerox or Miller Heiman is a distinct advantage;
• Excellent verbal and written communication skills in English is mandatory;
• Ability to lead and motivate a small team would be an advantage;

Offer

• Attractive package.