Job Opportunities at Child Life Line (CLL)

Department
Outreach Department

Reporting to
Program Manager

Purpose of Job
Reporting to the Program Manager on regulatory matters, and policy and strategy development and implementation; however, you will also support and take direction on day-to-day activities from the Outreach Officer. You will be an enthusiastic practitioner with a proactive approach. Skilled in collaborative working, recognising the importance and commitment required in the role. You must be an excellent communicator at all levels, demonstrate diplomacy, tact and with the ability to establish clarity. The post holder will form an integral part of the child/young person’s care team and will contribute to the vision of Child Life-Line by linking strategy to operation to ensure excellent delivery in Child Life Line’s Outreach Program.

Major tasks and job activities

• Supporting the Program Manager and Outreach Department, you will be responsible for the development and successful implementation of first contact service at Child Life-Line Children/Young Persons program
• You will demonstrate a sound knowledge and understanding of regulatory frameworks and keep abreast of related legislation. (Child Protection Policy, Child Right Acts and Child Participation Policy)
• You will support the management and development of Child Life-Line and its programs, ensuring positive interaction with the children and families and contribute towards effective working practices.
• You will support the key worker system of staffing within the Centres.
• You will provide a service that respects children’s life experiences and celebrates diversity in terms of language, culture, ability, race and religion.
• You will support the continuing development of the Centre, sharing information involved in the development of highest quality service for young children and their families.
• You will share tasks necessary for the general upkeep and standards of hygiene of the Centre, including laundry, cleaning and equipment monitoring.
• You will support the Outreach Department by taking part in trips and outings on Family Tracing/Re-integration and Re-unification

Job Features
Planning and Organising

• You will work closely with the Program Manager, Outreach Officer and other senior staff to support the development and continuous improvement of the Centre.
• Plan effectively and efficiently to meet desired standards
• Plan and organise own workload and support staff in planning and organising duties.
• Maintain the highest standard of hygiene within the Centre.
• Support the management and organisation of effective teams.

Decision Making
Support operational decisions to ensure best practices are adhered to.

Internal/External Relationships

• You will liaise with staff and parents, ensuring communication systems are effective.
• You will attend staff team meetings.
• You will adhere to communication systems to share information throughout the team efficiently and effectively.
• You will link relevant agencies to provide excellent integrated services.
• You will form positive professional relationships with community service providers

Problem Solving

• Approach each area of development with a professional attitude.
• You will apply convergent and divergent approaches to challenges.

Quality

• You will be responsible for delivering high quality childcare and have the ability to understand and apply quality assessment tools.
• You will observe, help develop, implement and promote Child Life-Line Policies and Procedures.

Budgets and Finance

• You will ensure all service users treat resources with care and minimise waste
• Regulatory Requirements
• Have full understanding of Child protection and promote excellent working practices.
• You will comply with Child Rights Act

General
Any other relevant duties identified as appropriate by the Program Manager or Executive Body of the organisation.

Person Specification
Qualifications

Essential
Desirable

• Minimum of NCE in Guidance and Counselling, Educational Psychology, Childhood education etc.
• Hold or working towards Child/youth development
• Experience/Knowledge
• Minimum of 2years experience working with young children/youth.
• Experience of assessing children’s Psychological needs and progress.
• Comprehensive understanding of youth development
• Extensive knowledge of current child protection and Child Right Act legislation and requirements.
• Experience of both planning and evaluating children’s learning.
• Experience in Training on Child Abuse/ Child Protection

Skills and Abilities

• Excellent communication skills with children, colleagues, advisors and parents/carers.
• Organisation and planning skills
• Ability to work under pressure
• IT Literate (word and excel)
• Ability to exercise initiative and innovation
• Effective team working
• Creative ability
• Personal Qualities
• Reliability and trustworthiness
• Willing to work flexibly to meet the needs of the Organisation

go to method of application »

THE ROLE (JOB SUMMARY):
CLL has been developing in breadth and depth over the past few years and the capacity to support the organisation needs to increase. We are currently developing our fundraising systems and strategies and are looking for a competent and enthusiastic individual to help us ensure our long-term sustainability. The role of the FEO is an exciting opportunity to use your initiative and creativity to help us develop and improve our strategies, as well as sought-after skills in charity fundraising.

Reporting to the Program Manager (PM), the FEO is responsible for developing and delivering CLL’s fund-raising programme, including developing corporate partnerships, co-ordinating direct mail campaigns, organising fund-raising events and appeals, and sourcing grant income from trusts, foundations and other statutory bodies. In addition, the FEO is responsible for ensuring accurate and consistent data collection and reporting on the children that come to CLL for help and support and on any projects undertaken by CLL, as well as for the evaluation and analysis of the data collected in order to develop and support the organisation’s programs and policies and provide reports to donors and other relevant bodies.

The FEO works closely with the other members of the CLL leadership team, and is expected to work alongside his/her colleagues in supervising and educating the children that come to the drop-in centre on basic literacy, numeracy and life skills and provide such other support and carry out such other duties as the PM may require.

Key Responsibilities/ Work activities
Fundraising:

• Help us develop exciting new creative community fundraising strategies through developing resources, working on publicity strategies and more.
• Work with the Program Manager to develop strategy for recruiting major donors and organising successful fundraising events, including receptions for major donors.
• Recruit new supporters and advocates, who represent CLL on a local level.
• Develop attractive resources to accompany our strategy, supporting CLL Executive members in fundraising.
• Research potential funding opportunities and make detailed applications to trust funds and potential donors; write and present proposals
• Establish clears systems and ensure regular applications are made.
• Explore new and alternative source of funding to meet our agreed fundraising targets.
• Manage Donor Relationships
• Manage relationships with existing donors, including providing regular progress reports of the children and project up-dates.
• Ensure up-to date and accurate records are kept of how donations have been applied, and ensure those records are easily accessible for donors.
• Research and approach trusts, government agencies and other bodies that could potentially make grants to the organisation.
• Manage the grant application process and ensure that reporting is tracked and meets donors’ expectations.
• Develop relationships with major donors, identify new potential major donors and nurture relationships.

Marketing and PR tasks:
Communicating with the public: online, via the media, through direct mail etc.

Liaising with copywriter, printer etc to produce fundraising promotional material.

Monitoring/Evaluation:

• Develop key performance indicators and lead the development, standardisation and deployment of tools that capture appropriate quantitative and qualitative data to be used in monitoring, evaluation and reporting.
• Update and maintain accurate and complete databases on children and CLL activities; provide monitoring and evaluation reports as required by CLL funding partners in respect of any project or program.
• Provide monthly reports, through the Program Manager, to the Executive Committee (EC) on all M& E activities during the month in review, and half yearly data analysis and evaluation reports.
• Provide feedback to the PM and EC on all strategies and activities, and contribute in-put and ideas to improve the effectiveness and the efficiency of CLL operations.
• work plans as appropriate.
• Facilitate documentation and reporting of assessments, program data, lessons learnt and best practices for internal and external sharing.
• Assist with supervision and provision of basic education to children accessing the CLL drop-in centre.
• Undertake any other duties assigned by the PM or the EC as necessary.

Skills and qualities
Communication skills: writing dynamic funding proposals and inspiring people to commit to the cause in question.

Interpersonal skills: you will be constantly interacting with people, persuading them of the value of the organisation. Ability to work well as part of a small integrated team.

Research and analytical skills: ability to source and analyse information and statistics, research trends and assess costs.

Good organisational skills and attention to detail.

Resilience and flexibility: fundraising can be a tough job.

Pro-active, confident, self-motivated individual.
Personal Specifications
Skills and Abilities

Essential
Desirable

• Administration
• Multi-tasking
• Organisation
• Research
• Excellent communication skills, written and verbal
• Creative prioritisation and problem solving
• Excellent skill in data collation and analysis
• Experience and knowledge
• Proven fundraising Experience
• Understanding of NGO sector