Monitoring and Evaluation Manager (M&E) at New Incentives

Job Description

Summary of Responsibilities

• Under the direct supervision of the Operations Coordinator, the M&E Manager will be responsible for analyzing statistical data from health facilities in the northeastern region where the All Babies program operates, and generating weekly, monthly, quarterly, and as needed statistical reports for program follow-up and monitoring purposes. The M&E Manager is expected to participate directly in M&E activities to ensure the delivery of high-quality services. The M&E Manager is expected to regularly update New Incentives' comprehensive data tool or reports, as needed, and suggest changes. The M&E Manager will be expected to supervise and guide a team of enumerators during surveys.

Key Responsibilities

Monitoring of the ongoing impact

• Collaborate with research partners to ensure the development of ongoing impact monitoring.
• Review data to identify gaps in data collection and influence program priorities.
• Review records for completeness, accuracy, and compliance with regulations and safeguard the data for quality control improvement efforts.
• Conduct regular visits to health facilities to identify gaps in timeliness and quality of data reporting and work with relevant staff to address the gaps.

Monitoring of program data

• Maintain and improve New Incentives' monitoring and evaluation framework through monitoring of internal data to highlight areas requiring strengthening and/or recommendations.
• Review sources of internal data (e.g. forms filled out by members of our Field Operations team), establish and execute internal data verification procedures, run quality checks, develop data verification training, streamline survey questions, and identify opportunities to improve ongoing surveys to achieve streamlined program operations.
• Analyze infant enrollments in the program (i.e. expected vs actual enrollments, catch-up, out-of-catchment) and assess against LGA-level population estimates.
• Conduct data validity and accuracy audits to ensure data quality.
• Carry out quarterly data audits to ensure the accuracy and consistency of data in the health facility registers in correlation with New Incentives'-reported data.

Supporting and contributing to data-driven decision-making

• Improve New Incentives' ability to make well-informed, data-driven decisions about program direction and expansion.
• Identify avenues to leverage the program delivery platform to increase impact and cost-effectiveness over time.
• Provide refresher training to New Incentives' staff and health staff related to data management.

• Attend Health Management Information System (HIMS), SERICC, Health Partners, SPHCDA meetings and provide feedback to staff on ways to improve data quality.
• With the support of the Operations Coordinator, organize quarterly data review meetings to monitor program performance.
• Carry out any other activities deemed appropriate by the supervisor.

Supervision of Enumerators

• Supervise a team of enumerators that will conduct surveys in rural areas.
• Confirm all data reported and ensure they are complying with the organization rules and code of conduct.

Reporting and Coordination:

• Represent New Incentives' in Health management information system (HIMS), SERICC, Health Partners, SPHCDA, and other related meetings.
• Prepare and submit monthly reports and updates as required for stakeholders.

Security Awareness

• Communicate the latest risks and mitigation measures to field officers as provided by the security unit.
• Proactively offer new mitigation measures for consideration by Security Unit.
• Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations
• Take responsibility for personal safety and the safety of team members as applicable on the field
• Read and understand all security documents on the context of operations including SOPs and Country Security Plan

Qualifications

• Bachelor's degree in Computer Science or equivalent, with at least 5 years of relevant experience in a similar role
• Background in health
• Skills in DHIS, HMIS, and data management
• At least 2 years of experience in health data collection/management and all statistical forms
• Data analysis and report writing skills
• Health information system knowledge and skills
• Experience in conducting qualitative and quantitative surveys
• Computer literacy with working knowledge of Microsoft Office (Excel), MIS, HIS, SPSS
• Ability to rapidly analyze and integrate diverse information from varied sources