Career Opportunities at May Brands - 15 Positions

The Business Manager is responsible for the implementation of the company strategy at store level including the day –to- day management of store operations to ensure that customer and business expectations are met. This may also include taking the lead for location specific marketing on various media and corporate sales.

Direct reports: Assistant Manager, Sales Assistants

Core Responsibilities

• Develop sales strategy in line with customer behavior and corporate strategy
• Inventory management – stock receipt, management and sales records
• Financial management and banking relations
• Maintain store ambience in line with best practices for cleanliness, arrangement, music and other requirements
• Manage operational team and maintain professional working environment
• Customer management, service and after sales
• Liaison and day to day relationship management with Mall owners and facility management company
• Ensure outlet is opened for business operations as scheduled
• All other requirements to ensure smooth day to day business operations
• Other duties as assigned and relevant to job function

Requirements

• Passion for fashion and premium brands
• Leadership skills
• Record keeping
• Good team player
• Excellent oral and written communication skills
• Good interpersonal skills
• Customer Service
• Time management, planning
• Enthusiastic, adaptable and flexible
• Comfortable with Information Technology
• Proficient in MS Word & Excel. Access will be an advantage
• Willing to take on additional responsibility

Qualifications;

• A first degree or equivalent in any Marketing, Business Administration or any social field
• Up to 6 years post NYSC work experience with at least 2 years in leadership position

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Core responsibilities

• Maximise sales growth, by ensuring proper presentation of products available to stimulate interest and entice customers to make purchase, ensure housekeeping standards are maintained; identify stock issues, execute planned advertising and promotions.
• Ensure Store is always clean and in line with company requirements
• Record Sales and manage inventory
• Conduct daily banking transaction in line with Cash Management policies and procedures
• Liaise with clients in all areas of sales including but not limited to product information, information on special discounts, new supplies etc.
• Provide  effective, efficient and prompt service delivery to customers
• Offer advice to customers and deal with customers complaints
• Monitor, replenish and clean sales display areas
• Utilise product knowledge when dealing with customers
• Coordinate and manage repairs and other Customer Service requests
• Process payments
• Supervise and train team members

Skills

• Excellent communication skills
• Service oriented
• Organised and pays attention to detail
• Proactive and self leading
• Team player
• Inventory management or willingness to learn
• Accounting skills and/or willingness to learn
• Smart personal appearanc
• Adaptability and flexibility
• Willing to take on additional responsibility
• Comfortable with Information Technology, proficient in MS Word & Excel

Qualifications

• BSc. or equivalent in a related field
• 2-3 years’ work experience in retail sales

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Core responsibilities

• Keep front and back office clean at all times
• Liaise with clients in all areas of sales including but not limited to product information, information on special discounts, new products, company services etc.
• Provide  effective, efficient and prompt service delivery to customers
• Offer advice to customers on products in line with customer needs
• Deal with customers complaints and ensure complete resolution on every complaint
• Monitor stock in display cabinets and replenish products as required
• Constantly clean display cabinets and ensure spotless at all times
• Merchandise products in an appealing manner in line with brand Visual Merchandising guidelines
• Process payments and customer receipts
• Manage assigned stock on the shop floor and ensure accountability
• Clean and ensure store is kept clean throughout the day

Skills

• Good team player
• Good oral and written communication skills
• Good interpersonal skills
• Neat, clean, friendly
• Willingness to learn
• Adaptability and flexibility
• Willing to take on additional responsibility
• Comfortable with Information Technology, proficient in MS Word & Excel

 Qualification

•         First degree or equivalent education.
•         Minimum 2 years post NYSC work experience.
•         Training on Customer Service, Financial management will be an advantage.
•         Retail training will be an advantage.