Latest Jobs at US Embassy

Duties

The job holder rotates through Immigrant Visa (IV), Nonimmigrant Visa (NIV) and Correspondence (CU) Units, consisting of Locally Employed (LE) staff responsible for processing more than 170,000 Non-immigrant Visa (NIV) and 9000 Immigrant Visa (IV) applications annually. Screens incoming documentation and information from a variety of sources (public counters, the National Visa Center (NVC), the Department of Homeland Security (DHS), mails, phone calls). Checks documents submitted by pending IV and NIV applicants, organizes and tracks visa requests according to a complicated set of laws and procedures so that a Consular Officer can make decisions and ensure the legal requirements of the application have been met. Works in a team to manage the day-to-day functions of the units. The jobholder is required to assist and provide support for all officers and Team Leads as needed. Incumbent performs highly complex work for CU, including providing NIV and IV information to the public and responding to inquiries.

Qualifications and Evaluations

Requirements:

EXPERIENCE:  

• Three (3) years of experience in areas related to customer service or work applying regulatory material is required.

JOB KNOWLEDGE:

• Must be familiar with general office management procedures.

Education Requirements:

• Completion of two (2) years of college or university studies is required. 

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Duties

Reporting to the Supervisory ACS Assistant, incumbent is one of five local staff citizenship and passport assistants, providing the full range of emergency and non-emergency American Citizen Services, including a variety of moderately difficult tasks relating to passport and citizenship, federal benefits, welfare and whereabouts, birth, deaths, and arrests.  Maintains contact with host government officials, as well as police, immigration, and prison authorities needed to extend aid and support U.S. citizens in crisis or times of emergency.

Requirements:

EXPERIENCE:  

• Minimum of five (5) years of progressively responsible work experience involving public contact, customer service, and application of regulatory material is required.

JOB KNOWLEDGE:

Thorough knowledge of applicable U.S. laws, regulations, legal precedents, and court decisions. The employee should have clear understanding of Nigerian law, practices, and general environment.

Education Requirements:

• Completion of Secondary School is required. 

Evaluations:

This may be tested.  Applicants MUST address ALL language proficiency requirements to be considered.

LANGUAGE: 

• Fluent in English (speaking/reading/writing) is required.  

SKILLS AND ABILITIES:

The employees must exercise tact and careful handling in dealing with the public under difficult and sensitive circumstances and must have the ability to work in a high-stress, high volume production environment. The ability to draft complex correspondence in precise and correct English and obtain critical information quickly in an emergency is required. They must be able to learn the complex and specialized software programs required to perform all aspects of consular work. The employee must have the ability to accomplish tasks with speed and accuracy. Advanced typing/data entry skills are required. Also required are strong numeric skills to handle repatriation disbursements. Proficiency in Microsoft Office, Access, Excel, Outlook, and Word is required. The jobholder must be able to communicate concisely and politely in both oral and written communications. Good knowledge of computer skills is required. 

go to method of application »

Duties

Reporting to the Supervisory ACS Assistant, incumbent is one of five local staff citizenship and passport assistants, providing the full range of emergency and non-emergency American Citizen Services, including a variety of moderately difficult tasks relating to passport and citizenship, federal benefits, welfare and whereabouts, birth, deaths, and arrests.  Maintains contact with host government officials, as well as police, immigration, and prison authorities needed to extend aid and support U.S. citizens in crisis or times of emergency.

Requirements:

EXPERIENCE: 

•  Minimum of two (2) years of progressively responsible work experience involving public contact, customer service, and application of regulatory material is required.

JOB KNOWLEDGE:

• Thorough knowledge of applicable U.S. laws, regulations, legal precedents, and court decisions. The employee should have clear understanding of Nigerian law, practices, and general environment.

Education Requirements:

• Two (2) Years of University studies is required. 

Evaluations:

• This may be tested. Applicants MUST address ALL language proficiency requirements to be considered.

LANGUAGE: 

• Fluent in English (speaking/reading/writing) is required.  

SKILLS AND ABILITIES:

The employees must exercise tact and careful handling in dealing with the public under difficult and sensitive circumstances and must have the ability to work in a high-stress, high volume production environment. The ability to draft complex correspondence in precise and correct English and obtain critical information quickly in an emergency is required. They must be able to learn the complex and specialized software programs required to perform all aspects of consular work. The employee must have the ability to accomplish tasks with speed and accuracy. Advanced typing/data entry skills are required. Also required are strong numeric skills to handle repatriation disbursements. Proficiency in Microsoft Office, Access, Excel, Outlook, and Word is required. The jobholder must be able to communicate concisely and politely in both oral and written communications. Good knowledge of computer skills is required.