Job Openings at Flutterwave

About the Treasury Operations - Liquidity Management Role

• As the Treasury Operations Analyst, your primary responsibility is to support execution and provide ad-hoc analysis across all treasury functions including risk management, funding & liquidity, forecasting, and reporting.

Responsibilities
Responsibilities include but are not limited to:

Monitoring:

• Monitor and Manage cash balances for each of the domestic and international bank accounts for the company and its subsidiaries
• Approve and initiate all monetary disbursements for the company and its subsidiaries
• Manage the setup of bank accounts. bank routing rules and ongoing bank account maintenance in the accounting system
• Participate in the cash forecasting process for the company and its subsidiaries and make funding recommendations
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Process Improvement:

• Work with all sub-teams to identify various touchpoints and design processes to optimize the same.
• Continuous evaluation of current processes vis-à-vis best industry practices.

Stakeholders Engagement:

• The role also involves continuous and effective engagement of relevant stakeholders in achieving operational efficiency.

You’ll be a great fit if you have the following skills

• At least 3 years of Post-graduate experience in a Trade or Treasury Operations function.
• Good understanding of foreign exchange operations and local regulations.
• Excellent Financial analytical, strategic planning, and execution skills
• High-Level attention to details.
• Ability to identify errors.
• Ability to manage multiple priorities and meet set deadlines.
• Excellent interpersonal and communication skills.
• Excellent presentation skills
• Work goal-oriented based on minimum supervision
• High sense of responsibility, accountability, integrity, and ethical standards
• Ability to work independently to fulfill assigned tasks.

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About the Switching Operations Analyst Role

• As the Switching Operations Analyst, your primary responsibility is to ensure that our dispute resolution system and reconciliation process are effectively managed and attained within the shortest time

Responsibilities
Responsibilities include but are not limited to:

• Dispute resolution across all channels
• Transaction reprocessing across all channels
• Transaction reconciliation
• Reprocessing/reversal of failed transactions
• Consistent monitoring of company balance on all payout channels
• Provide recommendations for continuous improvement.
• Work alongside other engineers on the team to elevate technology and consistently apply best practices.
• Extend technical support during preparation, installation, and system maintenance.
• Contribute towards the team, department, and company goals.
• Directly engage with engineering and product to provide quantified feedback to help and improve our products
• Help improving and optimizing support processes and tools
• Any other duties assigned

Qualifications
You’ll be a great fit if you have the following skills:

• In-depth knowledge and understanding of the organization’s product and service offerings.
• Experience in the Payment Industry
• In-depth understanding of system support
• Excellent verbal and written communication skills.
• Ability to quickly learn new technologies
• Passionate about technology, and love solving complex technical issues
• Technical skills: experience using Postman, SQL.

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About the Reconciliation Analyst Role

• As the Reconciliation Analyst, your primary responsibility is to ensure daily reconciliation and monitoring of internal accounts.

Responsibilities
Responsibilities include but are not limited to:

Reconciliation:

• Develop a framework for effective monitoring and reconciliation of internal wallets used for settlement and related operations.
• Daily reconciliation of collections with the settlement batched to identify missing transactions.
• Daily reconciliation of collections into and payouts from merchants’ wallets
• Manage engagements on merchant escalations with regards to settlement.
• Deep understating of the payment landscape and acquiring operations.

Monitoring:

• Track and escalate unusual movements between merchant’s ledger and available balances at a global level.
• Ensure all due settlements are processed in line with the agreed SLA and escalate exceptions.

Reporting:

• Provide a report on transactions that are due for settlement but not captured for settlement
• Provide a daily/weekly report on wallet status, issues, and resolution

Process Improvement:

• Work with all sub-teams to identify various touchpoints and design processes to optimize same.
• Continuous evaluation of current processes vis-à-vis best industry practices.

Stakeholders Engagement:

• The role also involves continuous and effective engagement of relevant stakeholders in achieving operational efficiency.

You’ll be a great fit if you have the following skills

• Proven years of experience in Settlement & Reconciliation Operations.
• Good understanding of foreign exchange operations and local regulations.
• Excellent Financial analytical, strategic planning, and execution skills
• High-Level attention to details.
• Ability to identify errors.
• Ability to manage multiple priorities and meet set deadlines.
• Excellent interpersonal and communication skills.
• Excellent presentation skills.
• Work goal-oriented based on minimum supervision.
• High sense of responsibility, accountability, integrity, and ethical standards
• Ability to work independently to fulfill assigned tasks.
• Technical skills: Excel, SQL, Python, PowerBI (would be an advantage)