Reconciliation Analyst at Flutterwave

About the Reconciliation Analyst Role

• As the Reconciliation Analyst, your primary responsibility is to ensure daily reconciliation and monitoring of internal accounts.

Responsibilities
Responsibilities include but are not limited to:

Reconciliation:

• Develop a framework for effective monitoring and reconciliation of internal wallets used for settlement and related operations.
• Daily reconciliation of collections with the settlement batched to identify missing transactions.
• Daily reconciliation of collections into and payouts from merchants’ wallets
• Manage engagements on merchant escalations with regards to settlement.
• Deep understating of the payment landscape and acquiring operations.

Monitoring:

• Track and escalate unusual movements between merchant’s ledger and available balances at a global level.
• Ensure all due settlements are processed in line with the agreed SLA and escalate exceptions.

Reporting:

• Provide a report on transactions that are due for settlement but not captured for settlement
• Provide a daily/weekly report on wallet status, issues, and resolution

Process Improvement:

• Work with all sub-teams to identify various touchpoints and design processes to optimize same.
• Continuous evaluation of current processes vis-à-vis best industry practices.

Stakeholders Engagement:

• The role also involves continuous and effective engagement of relevant stakeholders in achieving operational efficiency.

You’ll be a great fit if you have the following skills

• Proven years of experience in Settlement & Reconciliation Operations.
• Good understanding of foreign exchange operations and local regulations.
• Excellent Financial analytical, strategic planning, and execution skills
• High-Level attention to details.
• Ability to identify errors.
• Ability to manage multiple priorities and meet set deadlines.
• Excellent interpersonal and communication skills.
• Excellent presentation skills.
• Work goal-oriented based on minimum supervision.
• High sense of responsibility, accountability, integrity, and ethical standards
• Ability to work independently to fulfill assigned tasks.
• Technical skills: Excel, SQL, Python, PowerBI (would be an advantage)