Jobs at God Is Good Motors - GIGM

Responsibilities

• Plan and sell airline tickets, accommodations, insurance and other travel service
• Ensure at least 30 booking tickets are done with Travelstart through the GIGM website in a week
• Grow the customer base of Travelstart airline tickets through the GIGM website
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events, etc) to travelers
• Meet profit and sales targets on a monthly basis
• Book airline tickets, make hotel reservations and collect payment/fees through GIGM’s payment platforms
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators to retain and build customer base
• Maintain statistical and financial records for proper decision making

Requirements and skills

• Proven work experience as a Travel Agent.
• Excellent knowledge of computer reservations systems and e-travelling.
• Fluency in English; multilingualism is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively.
• Sound knowledge of domestic and international travel trends.
• Degree in Hospitality, Travel, Tourism, Business or relevant field will be a plus.
• Personal travel experience will be considered an advantage.
• Ability to use Amadeus is also an added advantage.

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Job Summary

• We need a vibrant and energetic candidate to join our team of champions.

Key Responsibilities

• Devise ways to optimize inventory control procedures.
• Inspect the levels of business supplies and materials to identify shortages.
• Ensure stock is adequate for all distribution request and can cover direct demand.
• Record all deliveries to reconcile inventory.
• Use Technology to monitor demand and document characteristics of inventory.
• Place orders to replenish stock to avoid inefficiencies or excessive surplus.
• Analyse data to anticipate future needs.
• Evaluate suppliers to achieve cost-effective deals and maintain trust relationships.
• Collaborate with warehouse employees and other staff to ensure business goals are met.
• Report to upper management on stock levels, issues etc.
• Including other duties that may be assigned by supervisor.
• Kindly note that your duties may be reasonably modified at the company’s discretion.

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Key Responsibilities

• Sell bus tickets at GIGM terminals to walk-in guest.
• Make and/or change travel reservations for walk-in guests using the online booking system.
• Create and maintain guest reservation records.
• Resolve service problems by clarifying the guest complaint via phone, email, and in person.
• Forward booking/traveling reschedule request to the concerned unit.
• Serve guests by providing service information related to traveling schedule, fare, & payment • Announce arrival and departure information using the public address system.
• Assist in guest luggage check-in.
• Ensure customer complaints & emergency concerns are escalated to the appropriate quarters.
• Adhere to the company’s policy on guaranteed reservations and no-shows.
• Promote goodwill by being courteous, friendly & helpful to guests, managers & fellow employees.
• Promote the online booking, app downloads and other products and services of the company to customers.
• Kindly note that your duties may be reasonably modified at the company’s discretion.