Job Openings at Konga Online Shopping Limited

Job Summary:

• The Store Manager is responsible for overseeing the daily operations of the store, ensuring smooth staff management, excellent customer service delivery, and achieving business targets.

Key Responsibilities:

• Manage staff and customer-related issues effectively and professionally.
• Report to the Head of Business with strategic plans and initiatives to improve customer experience in line with company policies.
• Ensure store staff are well-coordinated and aligned with their daily responsibilities.
• Serve as the first point of contact for resolving customer complaints and issues.
• Monitor and ensure accurate reconciliation of all transactions by relevant team members.
• Negotiate and grow business relationships with both existing and prospective customers.
• Maintain comprehensive knowledge of all products available at the store.
• Ensure customer satisfaction by meeting and exceeding expectations.
• Respond to customer inquiries regarding product availability, pricing, and credit terms.
• Provide timely feedback on new product performance and price changes.
• Drive sales by closing deals and achieving store targets.

Requirements:

• Minimum of 2 years experience in store management and meeting sales targets.
• Proficient in computer systems and how they integrate with related gadgets.
• Fast learner with the ability to adapt quickly in a dynamic environment.
• Excellent numeric and analytical skills.
• Strong problem-solving and communication abilities.

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Job Summary:

• We are seeking a talented and detail-oriented content writer to join our dynamic marketing team. The ideal candidate will be responsible for creating clear, compelling, and engaging content across various platforms. As a content writer, you will play a crucial role in communicating the value and benefits of our products while ensuring alignment with brand voice and messaging.

Key Responsibilities:

• Write clear marketing copy to promote our products/services
• Proofread and edit blog posts before publication
• Submit work to Line manager for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)

Qualifications and Skills:

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Excellent command of grammar, writing, and proofreading skills
• Strong attention to detail and the ability to work under tight deadlines.
• Ability to collaborate effectively with different teams
• Creative thinker with the ability to produce engaging content that drives customer engagement
• Bachelor's degree in English, Mass Communications, marketing, or a related field.

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Job Summary:

• We're looking for enthusiastic and target-driven individuals to sell our products/services to customers in Ikoyi and Surulere area. As a Direct Sales Agent, you'll play a key role in driving sales growth and expanding our customer base.

Responsibilities:

• Meet and exceed monthly sales targets
• Identify and pursue new sales opportunities
• Build relationships with customers and provide excellent service
• Conduct product demonstrations and presentations
• Manage sales pipeline and report daily/weekly sales activities
• Collaborate with team members to achieve regional sales goals

Requirements:

• 1-2 years sales experience (direct sales experience preferred)
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Results-oriented and self-motivated
• OND/HND/B.Sc. in Marketing, Business, or related field