Latest Jobs at T2 (Formerly 9Mobile)

Job Summary

To drive the lifecycle of digital products from strategy to execution, ensuring alignment with business goals and customer needs

ROLES AND RESPONSIBILITIES

Product Strategy & Roadmap

• Define and maintain the product vision and roadmap aligned with business objectives.
• Conduct market research and competitive analysis to inform product positioning and opportunities.
• Product Development Lifecycle
• Manage product lifecycle from ideation through launch and iteration.
• Collaborate with cross-functional teams to ensure timely, high-quality delivery of products.
• Gather and prioritize requirements from stakeholders and users.

User Experience & Feedback

• Analyze customer feedback, usage data, and market trends to improve product performance.
• Integrate user testing results into product enhancements

Stakeholder Engagement

• Align product goals with input from Marketing, Sales, and Technology teams.
• Communicate product vision, updates, and roadmaps effectively to stakeholders.

Governance & Performance Monitoring

• Track KPIs and success metrics for products to ensure commercial and strategic goals are met.
• Ensure compliance with regulatory, security, and quality standards for digital products.

Key Performance Indicators:

• Achievement of product adoption and revenue targets.
• Customer satisfaction and retention levels for products.
• On-time delivery of product milestones and roadmap items.
• Quality and impact of product enhancements driven by feedback and insights.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business, Computer Science, or related field
• 3-5 years’ experience in product management within a digital environment
• Proven ability to manage full product lifecycle and cross-functional collaboration
• Experience working in the innovation ecosystem is an added advantage.
• Certifications in product management and product marketing
• Experience with Agile methodologies and product management tools

REQUIRED CAPABILITIES

Knowledge

• Understanding of digital ecosystems and product development best practices.
• Knowledge of customer research, segmentation, and go-to-market strategies.
• Knowledge of Telecom and digital services industry landscape is an added advantage

Skill

• Strong analytical and problem-solving skills.
• Communication (verbal and written)
• Proficiency in roadmap planning, backlog prioritization, and product requirement documentation.

Personal

• Collaboration and teamwork
• Excellent communication and stakeholder management skills.
• Ability to balance strategic vision with operational detail.
• Innovative mindset
• Customer Relationship

Personal Evolution    

• Autonomy
•  Administrative Work
•  Technical Expertise

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JOB SUMMARY

Coordinate the provision of efficient and effective security services support to safeguard the EMTS’s assets and personnel in assigned region.

ROLES AND RESPONSIBILITIES

Tactical

• Provide input into the development of crisis management plan.
• Advice on appropriate contingencies to ensure that EMTS’ business and assets are adequately secured and protected.
• Keep abreast of global and local best practice as it relates to the security and HSE activities.
• Continuously review the unit/ team’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
• Identify required resources, personnel, infrastructure required to achieve the unit strategy.
• Maintain relationships with key internal and external stakeholders i.e. relevant security agencies (SSS, Nigerian Police, Army etc).

Operational

• Update the security policies and procedures on a regular basis in line with environmental realities and innovation.
• Monitor Service level Agreement (SLA) with security service providers in assigned region.
• Conduct spot checks/ random site visit to all business locations within assigned region.
• Train EMTS personnel in regional offices on security policies and procedures.
• Participate in the deployment of up-to-date security equipment for locations in assigned regions.
• Manage activities of security officers in assigned region ensuring optimal service delivery and compliance with stated policies and procedures.
• Monitor the effectiveness/efficiency of security systems on an on-going basis and proffer appropriate recommendation.
• Identify and recommend relevant security enhancement equipments (surveillance and electronic security systems), programs and initiatives to ensure the organisation’s assets are adequately protected
• Coordinate the processing of identity/access cards for all staff, visitors and contractors in assigned region.
• Manage and control access to EMTS facilities in assigned region.
• Ensure incidents and crises are proactively and promptly identified, managed and mitigated effectively.
• Investigate and report on industrial accidents and recommend ways of preventing future occurrences.
• Plan and manage the human and material resources of the team/ function to optimize performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to subordinates, monitoring performance towards the achievement of overall team objectives.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Security
• Perform any other duties as assigned by the Head, Security

EDUCATION AND EXPERIENCE

• First degree or equivalent in a relevant discipline.
• Postgraduate/ professional qualification in a related field will be an added advantage.
• Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.