Current Openings at Khenpro Global Services

Job Summary

• The Social Media/Digital Marketing Officer is responsible for managing the pharmacy’s online presence, driving brand awareness, increasing customer engagement, and supporting sales through effective digital strategies.
• The role involves creating health-related content, promoting in-store services, engaging customers across social platforms, and ensuring consistent brand representation.

Key Responsibilities
Social Media Management:

• Plan, create and publish engaging posts across Instagram, Facebook, TikTok, X (Twitter), WhatsApp Channel, and other platforms.
• Develop weekly/monthly social media calendars.
• Create pharmacy-appropriate content (health tips, product highlights, promotions, awareness days).
• Respond to comments, DMs, inquiries, and reviews promptly and professionally.
• Monitor trends relevant to healthcare, wellness, and retail pharmacy.

Content Creation:

• Design eye-catching graphics, videos, reels, and product photography.
• Create educational content on medications, supplements, health conditions, and pharmacy services (under pharmacist guidance where needed).
• Write captions and copy that reflect the brand tone.

Digital Marketing & Sales Support:

• Run targeted ads (Facebook/Instagram Ads, Google Ads) to boost pharmacy visibility and drive sales.
• Promote new products, price deals, and in-store/online services.
• Collaborate with the sales team to push high-demand or seasonal products.

Website & E-Commerce Support (if applicable):

• Upload products and maintain accurate descriptions, prices, and photos.
• Track online orders and coordinate with the store for timely fulfillment.
• Monitor web analytics (traffic, engagement, conversions).

Customer Engagement & Brand Building:

• Manage WhatsApp Broadcast/WhatsApp Business for customer outreach.
• Build and grow online community engagement.
• Work with pharmacists to generate trusted health information for the customer base.

Requirements

• Bachelor’s Degree in Marketing, Mass Communication, Digital Media, or related field (preferred).
• 1 - 3 years of experience in social media/digital marketing.
• Experience in a retail pharmacy, FMCG, or healthcare environment is an added advantage.

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• Job Description

• The Pharmacist will be responsible for dispensing medications, counseling patients on proper medication use, managing inventory, and ensuring compliance with regulations.
• Additionally, the Pharmacist will collaborate with healthcare providers to deliver optimal patient care.

• Qualifications

• Bachelor's Degree in Pharmacy or PharmD.
• 2 - 3 years of experience working in a community pharmacy setting
• Must have completed NYSC.
• Patient Counseling, Medication Dispensing, and Inventory Management skills.
• Knowledge of regulatory compliance in pharmacy practice.
• Ability to collaborate effectively with healthcare providers.
• Excellent communication and interpersonal skills.

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Responsibilities

• Welcome and greet customers as they enter the store.
• Offer help and provide direct assistance to customers.
• Provide in-depth product knowledge, including features, benefits, and overall value
• Answer customer questions and concerns.
• Attend to the unique and individual shopping needs of each customer.
• Process purchases, returns, and exchanges.
• Handle customer complaints in a calm and professional manner.
• Report anything unusual or any major incidents to management.
• Help organize backstock and perform inventory counts.
• Organize and replenish front stock and help merchandise store.
• Maintain a clean and tidy work and retail space.
• Be enthusiastic and informative about all products.
• Help create a positive environment for customers to shop and buy.
• Take direction from and report to the assigned supervisor.
• Work as a team to achieve sales goals.

Requirements and Qualifications

• Candidates should possess an HND / NCE / OND / SSCE / GCE / NECO or B.Sc Degree
• 0 - 2 years of work experience.
• Previous retail, sales experience from a pharmacy is an advantage.
• Computer literate; familiarity using POS systems.
• Extremely personable, positive, and approachable.
• Fantastic customer service skills.

Salary
N65,000 - N70,000 / month.

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Role Overview

• We are looking for a highly motivated, entrepreneurial Field Sales & Marketing Associate to be our “foot on the ground” in Nigeria.
• This person will lead product outreach, engage directly with schools, food vendors, supermarkets, and last-mile retail channels (small kiosks, roadside sellers, and mobile hawkers), and serve as the key driver of early sales growth.
• They will also gather market intelligence and provide daily feedback to management to help refine strategy.
• This is a hands-on role that requires energy, creativity, persistence, and a true belief in the product’s potential.

Key Responsibilities

• Actively visit schools, food vendors, and other informal micro distributors to pitch and sell Garri Delight.
• Market and sell the company’s products to potential customers.
• Conduct product demonstrations and presentations to create awareness and generate excitement.
• Identify, develop and maintain strong relationships with vendors, school administrators, and distribution partners.
• Identify and pursue new sales leads, arranging meetings and follow-ups.
• Gather and report daily feedback on customer reactions, competitor activity, and sales channel performance.
• Share insights and recommendations on pricing, promotions, and packaging improvements.
• Track and analyze sales activity, providing weekly progress reports.
• Act as an on-the-ground brand ambassador, ensuring Garri Delight is represented professionally and positively.

Qualifications

• OND / HND qualification / Bachelor’s Degree in Business, Marketing, or a related field.
• 5+ years of experience in FMCG sales, field marketing, or brand activation.
• Proven ability to drive sales in a fast-moving consumer goods environment.
• Existing network with vendors and distributors in FMCG industry which can be leveraged.
• Strong communication and presentation skills.
• Good quantitative skills, and ability to process raw data.
• Street-smart, adaptable, and resourceful, with a strong local network.
• Comfortable working independently, with high accountability.
• Passionate about building a brand and eager to grow with the business.

What We Offer

• Competitive base salary plus performance-based incentives/commissions.
• Opportunity to play a key role in the growth of a new FMCG brand.
• Close collaboration with founders and potential for career growth as the company scales.
• A chance to have vested interest in the product’s success and leave your mark on a growing business.