Jobs at Kloverharris Limited

Position Overview: 

• We are seeking an experienced Senior VIP Sales/Store Manager to join our team. In this role, you will be responsible for driving sales, managing a high-performing team, and providing an unparalleled shopping experience for our VIP customers. The ideal candidate will have a deep understanding of luxury retail, excellent interpersonal skills, and a passion for design.

Key Responsibilities:

• Sales Leadership: Drive sales performance through effective management of the sales team, setting and achieving sales targets, and developing innovative sales strategies tailored to VIP clients.
• Client Relationship Management: Cultivate and maintain relationships with high-net-worth clients, understanding their unique needs and preferences to provide personalized service.
• Team Management: Lead, mentor, and motivate the sales team to deliver exceptional service and exceed performance goals. Conduct regular training sessions to enhance product knowledge and sales techniques.
• Store Operations: Oversee daily store operations, ensuring the highest standards of visual merchandising, customer service, and store presentation are maintained.
• Market Trends: Stay informed about industry trends, competitor activities, and customer preferences to inform sales strategies and inventory management.
• Event Planning: Organize exclusive events and promotions for VIP clients, enhancing their shopping experience and fostering brand loyalty.
• Reporting and Analysis: Monitor sales performance and provide regular reports to senior management. Use data-driven insights to inform business decisions and improve sales processes.

Qualifications:

• Bachelor’s degree in Business, Marketing, Interior Design, or a related field.
• Minimum of 8+ years of experience in luxury retail sales, with a focus on high-net-worth clients.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
• Knowledge of interior design trends and products is a plus.
• Proficient in retail management software and Microsoft Office Suite.

go to method of application »

About the Role:

• We are seeking a highly skilled Senior Architect with a strong background in 3D SMAX design to join our team. The ideal candidate will possess a passion for architecture, a keen eye for detail, and a proven track record of delivering exceptional design projects.

Responsibilities:

• Architectural Design: Develop innovative and aesthetically pleasing architectural designs that meet client requirements and industry standards.
• 3D Visualization: Create high-quality 3D visualizations using 3D SMAX software to effectively communicate design concepts to clients and stakeholders.
• Technical Drawings: Prepare detailed architectural drawings, including floor plans, elevations, sections, and construction details.
• Project Management: Collaborate with project managers and other team members to ensure timely and efficient project delivery.
• Site Visits: Conduct site visits to assess project conditions and coordinate with contractors.
• Client Communication: Effectively communicate with clients to understand their needs and preferences, and present design proposals.
• Regulatory Compliance: Ensure that designs comply with relevant building codes, regulations, and zoning requirements.

Qualifications:

• Bachelor's degree in Architecture or a related field.
• Minimum of 3 years of experience as an architect.
• Strong proficiency in 3D SMAX software.
• Excellent design skills and a keen eye for detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of building codes and regulations.

Additional Skills (Preferred):

• Experience with other architectural software (e.g., AutoCAD, Revit).
• Knowledge of construction materials and methods.
• Experience with sustainable design principles.

go to method of application »

• We are seeking a skilled Customer Service Representative who will be the first point of contact for our guests, responsible for providing top-tier service and assisting with any requests or concerns. This role requires a dynamic individual with a positive attitude, excellent communication skills, and a strong commitment to ensuring guest satisfaction.

Key Responsibilities

• Greet guests upon arrival with a friendly and professional demeanor.
• Check-in/check-out guests efficiently, ensuring all information is accurately entered into the system.
• Address guest inquiries, concerns, and requests promptly, either in person, via phone, or email.
• Provide information about hotel amenities, services, and local attractions.
• Resolve guest complaints or issues with a focus on delivering timely solutions and ensuring guest satisfaction.
• Process payments and ensure proper billing procedures are followed.
• Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.
• Handle reservations and bookings, including changes or cancellations, as needed.
• Maintain cleanliness and organization of the front desk area.
• Uphold hotel policies and procedures, ensuring compliance with safety and security standards.
• Assist with administrative tasks as needed, including answering phone calls, filing, and managing guest correspondence.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in customer service, preferably within the hospitality industry (hotel experience is a plus).
• Strong communication skills and a friendly, approachable demeanor.
• Ability to multitask and work well in a fast-paced environment.
• Basic computer skills and familiarity with hotel management software (preferred but not required).
• Excellent problem-solving skills and the ability to remain calm under pressure.
• A team player who is dedicated to providing exceptional guest service.
• Flexibility to work nights, weekends, and holidays as needed.
• A fresh graduate/ A Corps members.