Latest Jobs at Chipper Cash

Job Description

• As a senior designer at a fast-growing early-stage company, you will have the opportunity to create massive impact – on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• We are a small team. You will be encouraged to engage in decision making that will establish the culture of design at Chipper Cash. There will be leadership roles available to early hires as the company continues to expand.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above! Our team is fully remote.
• We have a product team culture centered on open-communication, honest feedback, and personal responsibility. You will not be micromanaged.
• The Chipper team is truly global – on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, London, Brazil, Accra, Lagos, and Nairobi.

Responsibilities
What You’ll Work On:

• Design and iterate on new & existing B2B products at Chipper – bringing together the merchant, customer and developer-facing experiences
• Work closely with a user-centered engineering team on new product launches, integrations with payment providers, Chipper's Network API (developer platform), and Chipper for Business
• Conduct competitive analyses and work with Growth Marketing and Customer Operations to determine competitive advantages for new and existing product areas
• Coordinate (and sometimes conduct your own) qualitative research to support new designs
• Run design sprints, crits and cross-company workshops – coordinating feedback between stakeholder, design and engineering teams.

Requirements
What You Should Have:

• We're looking for someone who enjoys framing tomorrow's product strategy as much as throwing together a quick prototype to address today's pain points.
• As a Senior Product Designer, you'll spend your time sketching out and validating ideas with research, conducting service design exercises, and distilling complex B2B problems into simple, elegant solutions.
• An ideal team member knows how align the needs of external business partners with the technical constraints of internal systems - and can demonstrate their expertise through their portfolio.

Our Design Principles:

• Designers sit at the intersection of Product Management, Engineering and all other stakeholders within Chipper Cash. From pairing with developers to facilitating cross-team workshops, designers help bring ideas to life.
• Designers are also responsible for incorporating Chipper's design principles into their work. A Chipper experience is:
• Above all, Enjoyable
  • Sometimes, this just means getting out of the user's way and getting them to their goal quickly and easily. Other times, what's enjoyable is a product that walks users through a challenging process in a delightful way.
• Variable, yet Consistent:
  • Chipper delivers products across a variety of markets, cultures and demographics. That means customers come to us with completely different mental models about their money, goals, and expectations. Chipper experiences may have to be adjusted to meet the needs of a market, or alternate use-case. Across these variations, a common look, feel and branding creates consistency - which, in turn, garners trust.
• Lean, yet Considered:
  • A product doesn't help anyone if it's sitting in a design file or locked in a recurring meeting. A lean design makes forward progress on a problem by focusing on shipping to end-users, instead of on polish or perfection during the design phase. What's already built should inform the next step toward a solution. Designers consider alternatives by quickly driving toward a prototype and using it to gather fast feedback from internal teams and end-users.

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Job Description

• As our first QA Manager you'll start by defining our Testing Strategy, team and processes by working with cross-functional disciplines to help make sure we’re delivering useful, working products with every release.
• You'll have an eye toward user experience, reliability, and real-world use cases.
• This role will foster technical and professional development of a new team of QA Analysts, Test Engineers and QA Managers while advocating for testing practices throughout the company.
• Our ideal candidate is an excellent communicator, skilled manager, highly diplomatic, process-oriented, and always on the lookout for new approaches to both testing and leadership.
• This role has a significant impact on the health of Chipper's product as well as the success of testing within the company.

What You Will Be Doing

• Directly hire and manage QA Analysts, Test Engineers and QA Managers, helping them balance multiple short- and long-term projects.
• Work to refine and evangelize Chippers's QA practices and processes.
• Support direct reports’ long-term career development, helping them build their skills in software testing and leadership.
• Represent QA Leadership within a cross-functional team, advocating for QA practices and people.
• Foster an environment of cross-team collaboration where questions are welcomed and success is celebrated.
• Advocate for QA’s involvement early in the planning and development phases to ensure successful implementation of all projects.
• Organize team communications and projects.
• Help to drive the interviewing and hiring of a diverse QA team.
• Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of product.

What You Should Have

• You have several years of experience with full time testing and/or testing adjacent responsibilities.
• You have strong people management experience including experience managing.
• You can cultivate a healthy team culture of inclusion and equity.
• You recognize the value of transparent, honest communication and the necessity of sharing information.
• You’re patient, resilient, and willing to take on work even when it’s challenging, ambiguous, or intense.
• You’re willing to consider things from other perspectives and consider the impact on others.
• You have experience working within an Agile-based environment.
• You have a proven track record of effective performance management and coaching of individual contributors.
• You are a skilled written and verbal communicator, with both technical and non-technical audiences, upward and broadly across teams.
• You can balance app stability with the need to release features quickly.
• Understanding of testing strategies including technologies for automated testing such as Detox.

Ideally, You Should Have:

• Experience in defining and executing a mobile testing strategy.
• Willingness to dive in to execute your testing strategy.
• Experience in managing black box and white box testing.
• Fintech experience & a strong Interest in our products.
• A great understanding of the balance between automated and manual testing.

About Our Tech Stack

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile:

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook

Backend:

• Node.js - service based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting.

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Job Description

• We are looking for an experienced Recruiter to join our Talent Acquisition team. You will play a critical role in identifying and engaging top talent in a creative way, improving and contributing to our employer brand, and scaling our recruiting practice as we grow as an organization.
• You will be part of an ambitious, driven and quality focused global talent acquisition team. Above all, you will be responsible for attracting and hiring Chipper’s most important asset - its people!

What You Will Do

• You will design and execute the recruiting strategy in one or multiple key areas within our Global organization with a constant lens on diversity, inclusion and belonging
• You will be a trusted talent acquisition advisor for some of Chipper’s most critical business units such as Engineering, Product, Operations, etc. 
• You will track and analyze metrics and report on hiring progress to business leadership on a regular basis
• You will work in partnership with recruiters, coordinators and other team members to build creative strategies around sourcing and attracting the best talent in a competitive market
• You will recommend and drive improvements to enhance and scale our overall recruiting practice; for example, run recruitment workshops for hiring managers and interviewers
• You will work closely with cross-functional teams like People Ops, Finance, and Legal to deliver a high-quality and holistic candidate experience.

What You Should Have

• You have experience working as an in-house recruiter in a fast-paced, high-growth environment hiring senior leadership
• Ideally, you have experience at a pre-IPO company with stock options
• You have experience and enjoy working in a global market, both in terms of attracting candidates but preferably also from a partner management perspective
• You have a deep understanding of creative sourcing strategies to find those diamonds in the rough
• You have a growth mindset and can be flexible. You can shift tasks and priorities when circumstances change (at a fast-growing startup, they often do)
• You are a standout colleague and you strive for having phenomenal collaboration across teams, functions, and locations
• You possess strong interpersonal and consultative skills
• You are passionate about ensuring that each candidate who interviews has an outstanding and positive experience.