QA Manager at Chipper Cash

Job Description

• As our first QA Manager you'll start by defining our Testing Strategy, team and processes by working with cross-functional disciplines to help make sure we’re delivering useful, working products with every release.
• You'll have an eye toward user experience, reliability, and real-world use cases.
• This role will foster technical and professional development of a new team of QA Analysts, Test Engineers and QA Managers while advocating for testing practices throughout the company.
• Our ideal candidate is an excellent communicator, skilled manager, highly diplomatic, process-oriented, and always on the lookout for new approaches to both testing and leadership.
• This role has a significant impact on the health of Chipper's product as well as the success of testing within the company.

What You Will Be Doing

• Directly hire and manage QA Analysts, Test Engineers and QA Managers, helping them balance multiple short- and long-term projects.
• Work to refine and evangelize Chippers's QA practices and processes.
• Support direct reports’ long-term career development, helping them build their skills in software testing and leadership.
• Represent QA Leadership within a cross-functional team, advocating for QA practices and people.
• Foster an environment of cross-team collaboration where questions are welcomed and success is celebrated.
• Advocate for QA’s involvement early in the planning and development phases to ensure successful implementation of all projects.
• Organize team communications and projects.
• Help to drive the interviewing and hiring of a diverse QA team.
• Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of product.

What You Should Have

• You have several years of experience with full time testing and/or testing adjacent responsibilities.
• You have strong people management experience including experience managing.
• You can cultivate a healthy team culture of inclusion and equity.
• You recognize the value of transparent, honest communication and the necessity of sharing information.
• You’re patient, resilient, and willing to take on work even when it’s challenging, ambiguous, or intense.
• You’re willing to consider things from other perspectives and consider the impact on others.
• You have experience working within an Agile-based environment.
• You have a proven track record of effective performance management and coaching of individual contributors.
• You are a skilled written and verbal communicator, with both technical and non-technical audiences, upward and broadly across teams.
• You can balance app stability with the need to release features quickly.
• Understanding of testing strategies including technologies for automated testing such as Detox.

Ideally, You Should Have:

• Experience in defining and executing a mobile testing strategy.
• Willingness to dive in to execute your testing strategy.
• Experience in managing black box and white box testing.
• Fintech experience & a strong Interest in our products.
• A great understanding of the balance between automated and manual testing.

About Our Tech Stack

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile:

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook

Backend:

• Node.js - service based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting.