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We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.
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Job Summary
- We are now seeking a Retention Manager to develop the customer-facing operation, delivering an excellent service to our existing customer base at all stages of the journey.
Job Responsibilities
Responsible for the management and performance of the company’s customer retention area:
- You will lead, motivate, and develop a skilled team which delivers industry-leading service and retention levels through the development and application of disciplined operational techniques (sound operational skills a given)
- You will manage a 4-fold growth in volumes by identifying and delivering efficiencies first, then by recruiting, appointing, and training staff where necessary (To deliver volume growth which drives profit improvement)
- You will work within Operations and collaboratively with the Product and Pricing teams to optimize retention and adjustment performance along agreed criteria e.g. volume growth, lifetime value by engaging in effective stakeholder management.
- You will identify and drive the transition of retention and adjustment activities from offline to online and deal with any resulting implications to optimize customer satisfaction and profitability.
Qualification / Skills and Experience Essential
- Experience of working in a regulated environment.
- At least 5 years’ experience running a business unit accountable for targets
- Candidates should possess Bachelor's Degree qualification
- Excellent grasp of developing process and continually improving efficiency and effectiveness.
- Analytical skills
- CRM
- Proven track record in leading a team to deliver a first-class service to customers.
- Accomplished in people and performance management.
- Excellent grasp of policy lifecycle process and back-office functions
Interested and qualified candidates should send their CV to: omolara.kazeem@willerssolutions.com using the Job Title as the subject of the mail.
go to method of application »
Job Description
- To develop & lead a sales team within the wholesale channel into delivering desired execution of sales business plans, sales volume, and in-store fundamentals.
- Provides the team with adequate training, coaching and mentoring in order to develop their conceptual selling skills, ensure development and proper career paths.
- Develops and implement Joint Business Plan with the customer(s), based on the SBVC model to achieve target sales volume, share growth and in store fundamentals.
- Develops strong account penetration to facilitate collaboration, achievement of desired business results and joint work.
- Negotiates and manages customer trading terms (payment, logistics, pricing, funds) to achieve business targets.
- Communicates internally any event taken by customer/competitors which can have an impact on the business in order to take required action.
- Manages assigned trade funds/assets efficiently within agreed guidelines in order to maximize the return from these funds and prevent misuse.
- Oversees the process of collection of trade receivables in order to achieve targeted credit terms policy and adherence to SOPs.
Qualifications
- Minimum of a B.Sc in any field
- Minimum of 5 years cognate experience as a ZONAL MANAGER or similar role
- Well exposed to B2B Marketing and must have exposure in leading a team of 4-5 people.
- Excessive travelling is required in and around territory.
- Well versed with computer to handle weekly/monthly reporting
- As per the need of the business the job is transferrable and posting can be made anywhere in Nigeria/West Africa.
Interested and qualified candidates should send their CV in Ms Word Format to: peace.nwachukwu@willerssolutions.com using "ZONAL MANAGER" as the subject of the email.
Note: Only qualified candidates will be shortlisted.
go to method of application »
Location: Port Harcourt, Rivers
Responsibilities
- To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans
- To manage sales of the company’s products and services in defined geographical areas
- To manage existing and build new relationship
- Prospecting for new sales and opportunities
- Achieving growth and hitting sales targets by successfully managing available resources
- Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure its strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while beingfully aware of new products and competition status
- Respond to complaints from customers and give after-sales support when requested
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
Requirements
- Minimum of HND in any field
- Well exposed to B2C Marketing and must have exposure in leading a team of 4-5 people.
- MUST have 5 years of cognate experience as Senior Sales Executive
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to drive the sales process from plan to close
Skills:
- Strong business sense and industry expertise
- Excellent verbal and communication skills with proficiency in English Language
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Well-organized and responsible with an aptitude in problem-solving
- A team player with high level of dedication.
Interested and qualified candidates should send their CV in Ms Word Format to: careers@willerssolutions.com using "Senior Sales Executive and Location" as the subject of the email. Example Senior Sales Executive - Port Harcourt
Note: Only qualified candidates will be shortlisted.
go to method of application »
Location: Onitsha, Anambra
Job Description
- To develop & lead a sales team within the wholesale channel into delivering desired execution of sales business plans, sales volume, and in-store fundamentals.
- Provides the team with adequate training, coaching and mentoring in order to develop their conceptual selling skills, ensure development and proper career paths.
- Develops and implement Joint Business Plan with the customer(s), based on the SBVC model to achieve target sales volume, share growth and in store fundamentals.
- Develops strong account penetration to facilitate collaboration, achievement of desired business results and joint work.
- Negotiates and manages customer trading terms (payment, logistics, pricing, funds) to achieve business targets.
- Communicates internally any event taken by customer/competitors which can have an impact on the business in order to take required action.
- Manages assigned trade funds/assets efficiently within agreed guidelines in order to maximize the return from these funds and prevent misuse.
- Oversees the process of collection of trade receivables in order to achieve targeted credit terms policy and adherence to SOPs
Qualifications
- Minimum of B.Sc degree in any field
- Minimum of 5 years cognate experience as a ZONAL MANAGER or similar role
- Well exposed to B2C Marketing and must have exposure in leading a team of 4-5 people.
- Excessive travelling is required in and around territory.
- Well versed with a computer to handle weekly/monthly reporting
- As per the need of the business the job is transferrable and posting can be made anywhere in Nigeria/West Africa.
Interested and qualified candidates should send their CV (MS Word format) to: jobs@willerssolutions.com using "Zonal Manager _Onitsha" as subject of the email.
Note: Only qualified candidates will be shortlisted.
go to method of application »
Responsibilities
- To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans
- To manage sales of the company’s products and services in defined geographical areas
- To manage existing and build new relationship
- Prospecting for new sales and opportunities
- Achieving growth and hitting sales targets by successfully managing available resources
- Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure its strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while beingfully aware of new products and competition status
- Respond to complaints from customers and give after-sales support when requested
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
Requirements
- Minimum of HND in any field
- Well exposed to B2B Marketing and must have exposure in leading a team of 4-5 people.
- MUST have 6 years of cognate experience as Senior Sales Executive,
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
Skills:
- Excellent verbal and communication skills with proficiency in English Language
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Well-organized and responsible with an aptitude in problem-solving
- A team player with high level of dedication
Interested and qualified candidates should send their CV (MS Word format) to: jobs@willerssolutions.com using "Senior Sales Executive _HORECA and Location" as subject of the email e.g Senior Sales Executive_Abuja
Note: Only qualified candidates will be shortlisted.
go to method of application »
Location: Benin, Edo
Employment Type: Full Time
Responsibilities
- To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans
- To manage sales of the company’s products and services in defined geographical areas
- To manage existing and build new relationship
- Prospecting for new sales and opportunities
- Achieving growth and hitting sales targets by successfully managing available resources
- Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure its strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while beingfully aware of new products and competition status
- Respond to complaints from customers and give after-sales support when requested
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems.
Requirements
- Minimum of HND in any field
- Well exposed to B2C Marketing and must have exposure in leading a team of 4-5 people.
- MUST have 5 years of cognate experience as Senior Sales Executive
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to drive the sales process from plan to close.
Skills:
- Strong business sense and industry expertise
- Excellent verbal and communication skills with proficiency in English Language
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Well-organized and responsible with an aptitude in problem-solving
- A team player with high level of dedication.
Interested and qualified candidates should send their CV in Ms Word Format to: peace.nwachukwu@willerssolutions.com using "Senior Sales Executive and Location" as the subject of the email. Example; Senior Sales Executive - Benin"
Note: Only qualified candidates will be shortlisted.
Method of Application
Use the emails(s) below to apply
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