Jobs at Allen Professional Services

Description

• The Restaurant Outlet Operations Manager oversees the day-to-day operation of a unit restaurant outlet.
• He supervises the outlet workers to ensure that the outlet operations run in line with the company’s guidelines and processes.
• He ensures that the sales and customer service targets of the outlet are consistently achieved.
• He ensures that the outlet operates within company’s policies and procedures to provide the most satisfactory services to customers.

Key Roles and Responsibilities

• Oversee the daily operations of outlet for efficient operations.
• Plan and assign daily workloads to outlet associates.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedbacks and recommend necessary outlet operational changes.
• Schedule orientations and job trainings to outlet associates.
• Organize regular meetings to discuss about issues and updates.
• Analyze and resolve problems in a timely and accurate manner.
• Organize special events and entertainments to attract more customers.
• Address customer queries courteously and ensure customer satisfaction.
• Develop cost-effective operational plan to achieve outlet goals.
• Assist in cash handling activities and develop expense and revenue reports.

Qualifications

• First Degree in Food Science & Technology, Catering or related fields.
• Minimum of five (5) years relevant work experience in a restaurant or food services organization.
• Experience in a known quick services restaurant brand will be an added advantage
• Highly experienced in food products and services.
• Sound logistics management, business operations and financial knowledge.
• Strong managerial skills with proven track record in delivering targets and efficiencies.
• Fluency in English is essential, with superior oral and written communication skills.

go to method of application »

Job Description

• The Human Resources Manager coordinates all administrative activities related to the company’s personnel.
• He/she oversees the company’s recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.
• He/she monitors staff attendance, performance, and general well-being.

Key Roles and Responsibilities

• Manage the staffing process, including recruiting, interviewing, hiring, and onboarding.
• Ensure job descriptions are up to date and compliant with all local, state, and federal regulations.
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities.
• Investigate employee issues and conflicts and brings them to resolution.
• Ensure the organization’s compliance with local, state, and federal regulations.
• Use performance management tools to provide guidance and feedback to team.
• Ensure all company HR policies are applied consistently.
• Maintain company organization charts and employee directory.
• Partner with management to ensure strategic HR goals are aligned with business initiatives.
• Maintain HR systems and processes.
• Conduct periodic and annual staff performance reviews.
• Design and implement employee retention strategies.

Qualifications

• First Degree in Human Resources, or related field.
• Minimum of five (5) years relevant work experience in a human resources position in the food or hospitality industry.
• Effective verbal and written communication skills.
• Demonstrated proficiency in the Microsoft Office suite.
• Experienced in a broad range of human resource strategies, practices as well as employee regulatory laws in Nigeria.

go to method of application »

Job Description

• The Human Resources Officer supports the coordination of all administrative activities related to the company’s personnel.
• He/she supports the company’s recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.
• He/she supports the monitoring of staff attendance, performance, and general well-being.

Key Roles and Responsibilities

• Support the staffing process, including recruiting, interviewing, hiring, and onboarding.
• Support development of training materials and performance management programs to help ensure employees understand their job responsibilities.
• Investigate employee issues and conflicts and brings them to resolution.
• Support the organization’s compliance with local, state, and federal regulations.
• Use performance management tools to provide guidance and feedback to team.
• Ensure all company HR policies are applied consistently.
• Maintain company organization charts and employee directory.
• Partner with management to ensure strategic HR goals are aligned with business initiatives.
• Maintain HR systems and processes.
• Conduct periodic and annual staff performance reviews.
• Support the design and implementation of employee retention strategies.

Qualifications

• First Degree in Human Resources, or related field.
• Minimum of three (3) years relevant work experience in a human resources position
• Experience in the food or hospitality industry will be an added advantage.
• Effective verbal and written communication skills.
• Demonstrated proficiency in the Microsoft Office suite.
• Experienced in a broad range of human resource strategies, practices as well as employee regulatory laws in Nigeria.